Pasig, National Capital Region, Philippines
Experienced Healthcare Patient Advocate and Sales & Marketing Associate with a demonstrated history of working in the outsourcing/offshoring industry as well as in the BPO industry. Skilled in Political Science, Sales & Marketing, Lead Generation, Salesforce, Market Research, Back Office Operations, CRM and Bookkeeping. Deep understanding and expertise in B2B & B2C Campaigns especially in Appointment Setting and Lead Generation for both NorthAm and APAC. Strong sales & marketing professional with a Bachelor of Arts in Political Science degree from West Visayas State University. I am also a part-time VA for 2 years now. Currently taking up my JD at USA. If I am not hustlin' at work, you'll see me loitering in social media, beach hoppin' or getting lost in another country trying some weird-looking food whilst talking to strangers.
A Patient Advocate handling back office tasks in making sure patients have an awesome experience before/during/after their hospital appointments. Mainly do insurance verification, appt confirmation, authorization chase, and authorization create.
Handles Facebook, Meta, Instagram, and WhatsApp escalated cases.
LGA is the premier institution that sets the standard for local governance capacity development. Changing Mindsets. Influencing Behavior! - Plan, design, implement, and monitor assigned programs/projects to include results framework, components/content, work breakdown structure, resource requirements, schedules, targets, and procurement plan; - Undertake researches in relation to the program/project; - Take the lead in the preparation and management of training and other learning-related activities of the assigned project - Prepare procurement documents in the acquisition of goods and services, and consultancy services; and monitor the progress and timely delivery of the same; - Communicate to project team and management project’s development and accomplishments, emerging opportunities and challenges, and provide recommendations accordingly and in timely manner; - Provide practical and innovative solutions on daily LGTDD operational issues and support project team with project implementation as needed; - Review and respond to documents, requests, and communications from various requests from partners and other agencies related to the assigned project; - Maintain relevant project documents to both printed and electronic form and ensure publication of project/activity highlights in the LGA website - Hosts Zoom meetings/trainings/seminars/webinars conducted by LGTDD especially for the Newly Elected Officials
- Your Jill Of All Trades - Tryna be that go-to unicorn - Basically helping people take a breather from their work
At Reed Elsevier Philippines, we support our business partners with services that deliver innovative solutions, superior outcomes and exceptional customer experience across the world by delivering a variety of business-critical services for RELX Group. - Responsible for providing day-to-day operational support to both internal and external customers. - Partners closely with Accounting, Sales and Client services to provide operational support and ensure customer orders are fulfilled efficiently and accurately. - Manage complex customer operational and billing issues. - Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request. - Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing in accordance with established business rules. - Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams. - Skilled in navigating/handling GCRM as well as Salesforce per business needs. - Main POC for the E-Commerce inbox.