Northampton, England, United Kingdom
Collaborated with team members to achieve target results. Managed complaints with calm, clear communication and problem-solving. Maintained clean, safe working environments to eliminate accident risks. Identified issues, analysed information and provided solutions to problems. Picked up additional tasks to aid team success. Trained and mentored employees to maximise team performance. Met schedule using excellent planning and coordination skills. Prepared range of written communications, documents and reports.
We help people enroll in universities and support them in achieving their academic goals. We are there every step to help ensure the positive outcome when applying to one of our multiple courses.
Developed and posted employment advertisements on job boards such as Total Jobs. Followed up with new employees to offer assistance and welcome. Sourced and engaged top talent through innovative recruitment strategies, enhancing company workforce. Collaborated with recruitment and HR professional to achieve hiring goals. Trained new recruits. Checked all the documentation for the drivers and finalised their registration process.
Sourced students through social media platforms, validating suitability for available positions. Managed interview process on behalf of students and candidates, maintaining appropriate confidentiality with both parties. Informed students about both positive or negative interview results. Prepared CVs and correspondence to forward to universities regarding suitable applicants. Displayed emotional intelligence to assess people's character. Provided occupational training and vocational guidance to support growth.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. Professionally handled difficult customer complaints and objections to maintain first-class customer service standards. Diagnosed and repaired process and machinery faults. Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.