Ana Barros

Banking Customer Management Analyst | Office Management, Receptionist, Linguistic Services, Translator, Interpreter, Administrative Services, Customer Support

Lausanne Metropolitan Area

About

With over eight years of professional experience, including roles at Banco Credibom SA and BNP Paribas CIB, I have honed expertise in banking customer management, office administration, and multilingual communication. My work has been rooted in utilizing technical skills and language proficiency in French, English, Portuguese, and Spanish to support operational processes and enhance client relations. At Banco Credibom SA, I focused on managing banking customers and supporting organizational efficiency through my administrative and customer service competencies. I aim to contribute to streamlined operations and collaborative success, driven by a solutions-oriented approach and a dedication to organizational goals.

Experience

  • Banking Customer Management Analyst at Banco Credibom SA
    May 2024 - May 2025 · 1 yr 1 mo

  • Corporate Actions Account Manager at BNP Paribas CIB
    Jul 2023 - Dec 2023 · 6 mos

  • Junior Consultant at Capgemini
    Nov 2022 - Jul 2023 · 9 mos

  • Airbnb French Technical Support agent at Sitel Group
    Jun 2021 - Nov 2022 · 1 yr 6 mos

  • Randstad (2 yrs 10 mos)
    • Digital Content Reviewer
      Feb 2020 - Mar 2021 · 1 yr 2 mos

    • Customer Technical Support
      Jun 2018 - Feb 2020 · 1 yr 9 mos