Plainsboro, New Jersey, United States
Lead officer board & tutors of PVSA certified organization. Responsibilities included corresponding with parents, tutors, and tutees as well as collaborating with the rest of the eboard, organizing classes, and ensuring all classes run in a timely manner. Have facilitated 2,800+ hours of tutoring and have expanded the organization to 40+ tutors in our community.
Spoke at TEDx countdown event about the inefficiency of carbon credits in the climate crisis; researched facts + figures, presented to community.
Wrote blog articles relating to key unique features in the help desk, comparisons with other similar companies, and advancements and trends in the field. Incorporated official reviews and comparisons from an array of social media platforms as well (such as G2). Performed a competitive analysis comparing several different help desks using data from their social media and websites; other companies studied included Moveworks, Espressive, Zendesk, Freshdesk, Ivanti, SolarWinds, and EasyVista.