Greater Philadelphia
Results-driven executive with proven track record maximizing the strengths of people and technology to achieve organizational goals. Leadership in both HR and IT with focus on innovating, optimizing, and growing the business. Experience across multiple regulated industries in small to large global organizations. Brings clarity and cohesion to uncertainty. Excels in demanding, fast-paced environments. Industries: Gene Therapy, Financial Services, Biotech, Technology, and Manufacturing Companies ranging from 400-100K+ Employees, both pubic and family-owned Specialties: Optimization of Operating Models, Processes, and Tools Strategic Partnerships & Relationship Management Talent Management & Team Development Employee Experience Merger & Acquisition Expertise Change Management HR Operations: Benefit Administration, Recruiting Administration, Work and Life Event Administration, HRIS, Employee Relations, Compensation Administration, Equity Administration, Leave of Absence, Service Center IT Services: Business Consulting, Business Application Management, Infrastructure & Cloud services, Collaboration Technologies & Custom Development, IT Operations & Service Center, Solution Portfolio Management, Data Analytics, Cybersecurity Portfolio Governance HR Analytics Vendor Management Outsourcing: Deloitte, Alight, Cognizant Compliance & Controls: GDPR, HIPAA, SOX Technologies: SAP ERP, SuccessFactors, Workday, Ceridian, Salesforce.com, ServiceNow
Accountable for strategic and operational leadership for HR Service Delivery & Employee Experience, HR systems, Total Rewards, and Data Analytics to support a rapidly scaling workforce.
Key Accomplishments: Led the redesign of IT's structure and operating model to clarify decision-making, streamline processes, and enhance business relationships and expectations. Performed a holistic IT budget review that reduced overall costs by 30%, and partnered with process owners to deliver approximately 25 technology solutions annually to automate and improve processes.
Key Accomplishments: Developed and restructured the HR Service Delivery model to clarify roles and responsibilities, reduce process costs, and increase bandwidth of HRBPs and CoEs for higher-value activities. Maximized the value of the HR technology budget through strategic planning and governance, led the design and implementation of Spark’s return to office and hybrid working model during COVID-19, and partnered with EHS to manage COVID-19 risks. Created a comprehensive Talent Management Analytic dashboard utilized by the Sr. Executive Team and DE&I Team, and served as CPO Chief of Staff, overseeing HR priorities, budget, leadership workshops, and cross-functional projects.
Key Accomplishments: Successfully revitalized an $8M SuccessFactors implementation, enhanced technology resource scalability and services by selecting and implementing a new Application Management Service provider, and co-led cross-functional HR program governance to prioritize resources, drive transparency, and manage program risks.
Provide leadership for HR Technology and Service Delivery, develop strategies and HR technology road map, and enhance service delivery.
HR consulting services focused on Merger and Acquisition integration, process design and enhancement, and systems implementation.
Established a new HR shared services organization supporting HR inquiry management, HR portal, Leave of Absence Administration, HRIS (Workday), Payroll, and Workforce Analytics with focus on employee experience.
Provided global leadership for HR Operations including HR Service Center, Compensation and Benefit Operations, HRIS (Workday) and Payroll.
Rejuvenated and expanded HR Service Center supporting HR contact center, data management and reporting, compensation and benefits operations, and employee relations.