Amy Ho

Senior Director of Global TA Operations | Xoogler | Mentor and coach

Sunnyvale, California, United States

About

Global leader specialized in building out strategy and project/program management functions, covering full suite of recruiting technology, analytics, assessments, and hiring process improvement. Experience leading teams that enable global-scale hiring transformations across product areas and levels. Leadership training facilitator and coach, with a focus on developing women leaders, upskilling managers on equitable performance management, and career development mentorship for historically marginalized communities (Black+, Latinx+, and Native American+ employees). Areas of expertise include: team management and leadership • project/program management • change management • diversity, equity, and inclusion • scaling operations • recruiting technology platforms (build/buy) • leadership training and coaching • team design • Agile/Scrum

Experience

  • Senior Director, Global Talent Acquisition Operations at Adobe
    Apr 2025 - Present · 1 yr 4 mos

  • Applied Materials (Full-time · 3 yrs 4 mos)
    • Senior Director of TA Global Strategy and Operations
      Dec 2023 - Apr 2025 · 1 yr 5 mos

      • Serve as the Global TA function's operations leader and chief of staff to support strategic initiatives including TA capacity augmentation model, segmented delivery model, global TA budget, TA vendor management and tool usage optimization, and more • Co-designed and launched the company's first enterprise e-learning on structured interviewing, exceeding the annual learner target by 2x+ • Onboarded a global recruitment marketing function, centralizing strategies and optimizing job descriptions for search engines and AI-matching • Advised on TA’s analytics transformation, implementing the inaugural TA demand forecasting and financial model and global TA scorecard

    • Director of TA Global Strategy and Operations
      Jan 2022 - Jan 2024 · 2 yrs 1 mo

      • Led global cross-functional teams to deliver strategic change programs, key policy updates, implement a new CRM, and standardize hiring processes, impacting talent acquisition and operational efficiency • Developed and coach team members in project and program management, leadership, and strategic thinking, fostering a culture of growth and capability building • Oversaw TA budget, headcount, and communications, ensuring streamlined operations and alignment with strategic goals • Recognized for strengths in systems thinking, global impact delivery, and coaching/developing others

  • Google (15 yrs 2 mos)
    • Global Senior People Programs Leader, Hiring Design & Technology
      Feb 2016 - Jan 2022 · 6 yrs

      Portfolio manager for hiring change programs overseeing program management and Industrial/Organizational research teams responsible for modernizing Google's hiring process for agility and scale (<1% hired from 4M+ applications/year) while increasing effectiveness and equity of our hiring system. Key achievements include: • Global hiring process transformations: Led design and rollout of hiring processes changes for Tech, Director+, Sales/Marketing and General Administrative hiring. • Productization of Google’s Hiring: Conceptualized and aligned exec stakeholders on framework for triaging, prioritizing, and actioning changes to Google's hiring process. Apply best practices from Agile and Scrum to drive agility and scale • Program/project management standards: Directed design and implementation of scaled project management tooling, standards, and training across the Recruiting Strategy and Enablement org. Key advisor and functional owner for hiring programs that underpin Google’s racial equity commitments. • Job analysis project: Co-led team to expand data collection scope that enabled job architecture initiatives used across all people processes (hiring, development, performance management). • GDPR Data Project: Led workstream across Recruiting, Engineering, Compliance, Legal, and Product Council to finalize GDPR guidelines for candidate data. Developed project operating model, advisory team, and project plan to accelerate transition of ownership to newly forming process design team. • Onsite coding interview technology launch: Oversee team responsible for developing, piloting and scaling a global hardware and software rollout of Chromebooks for onsite coding interviews across 25 geographic sites to replace whiteboard coding process. (team formerly known as Hiring Innovation, Strategy & Operations)

    • Global Head of Recruiting Channels Research and Solutions and Mosaic Colorado ERG Lead
      Jun 2012 - Jan 2016 · 3 yrs 8 mos

      • Scaled and centralized talent research teams into one centralized, global function to deliver pipeline lists to sourcers and recruiters across all functions. Stabilized the team design and subsequently hired site lead and two team leads for Bangalore research operations team of 40+ TVCs. • Built and led inaugural central project management, talent mapping, and executive research functions with focus on streamlining operations and delivering talent knowledge and insights • Designed strategy and led execution for initiatives aimed at developing an inclusive workplace that enabled increased productivity, career satisfaction, and knowledge of and connectivity to the business • Co-founded and led inaugural Colorado offices (Boulder and Thornton) employee resource group for 5 years (2011 - 2016), focusing on programming to increase diversity in STEM through fundraising, community outreach, mock interview events, and internal events. • (20% project) Core team member and product owner that built and launched an in-house ATS in 100 days. Led subsequent global recruiting technology launches (data canonicalization, bulk admin functionality, enhanced search capability). Managed launch (and subsequent deprecation of) 3rd party vendor CRM ($1.7M annual cost savings).

    • Global Lead, Engineering Talent Research
      May 2009 - Jun 2012 · 3 yrs 2 mos

      Created a new function focused on deep dive talent research at scale to enable the North America Technical Sourcing team to operate more efficiently. Led strategy behind talent research team workflows and managed team workload distribution in partnership with the People Technology Operations team. Consulted on staffing system vendor reviews and led projects aimed at automating processes, designing surveys to gauge organizational opportunities, and delivering trainings focused on team upskilling.