Greater Seattle Area
Currently seeking a permanent, full time career opportunity in Management for culinary, beverage or retail facility. I have a strong sales aptitude, excellent communication and professional skills. Looking for a professional opportunity providing career growth, empowerment, and continued learning. I have a wide-ranging background, all with an emphasis on developing strong client relationship and sales. I am open to working in a variety of industries and specialize in providing true hospitality and excellent customer service. I am willing to relocate and/or participate in a position requiring significant travel.
Tasting Room Manager at one of Washington State premier family owned wineries. Manage all levels of the Tasting Room operations from Guest Services, Wine Sales Culinary Program Wine Club, Retail Sales & Pop-up Shops, Events Worked directly with Napa Operations on Hospitality Standards, Hiring & Training, Brand Establishment & Recognition, increased sales levels. Charged with increasing wine club sales and retail sales. Demonstrated strong sales: top wine club salesperson & high retail numbers. • Solely responsible for over $150K in Tasting rooms in sales in 2024 / Wine club sales over 125 members in less than 18 months • Manager all aspects of the Winery, (Wine Club Sales & accounts, retails sales, events, staffing, & reporting, marketing & inventory) • Managed over 50 Club and Private Events both on and off site, Hosted In-house formal Tasting Club events – 2X monthly. • Culinary director and program management including menu and recipe creation, purchasing, pricing, event catering, budgeting. • Excelled at creating an atmosphere of excellent customer service and displaying the highest level of hospitality and service.
Manage all levels of the Tasting Room operations from Guest Services, Wine Sales Culinary Program Wine Club, Retail Sales & Pop-up Shops, Events Worked directly with Napa Operations on Hospitality Standards, Hiring & Training, Brand Establishment & Recognition, increased sales levels. Charged with increasing wine club sales and retail sales. Demonstrated strong sales: top wine club salesperson & high retail numbers. • Solely responsible for over $150K in Tasting rooms in sales in 2024 / Wine club sales over 125 members in less than 18 months • Manager all aspects of the Winery, (Wine Club Sales & accounts, retails sales, events, staffing, & reporting, marketing & inventory) • Managed over 50 Club and Private Events both on and off site, Hosted In-house formal Tasting Club events – 2X monthly. • Culinary director and program management including menu and recipe creation, purchasing, pricing, event catering, budgeting. • Excelled at creating an atmosphere of excellent customer service and displaying the highest level of hospitality and service.
Winery Manager and Wholesale Wine Sales /Trade Account Sales & Management, Hand of God Wines January 2019 – Current Manager all aspects of the Winery, (trade & retails sales, events, staffing, accounting & reporting, marketing & inventory, charity program - $35K) • Build strong client and wine club relationships resulting in an increase of Wine Club Members by 40% in a year • Sold $100k in trade/wholesale revenue which was a 100% increase YoY, Signing 40 new accounts (in. Fire & Vine, Tom Douglas & Heavy) • Implemented a strategy to focus on Wholesales Accounts, resulting in an increase from zero to 25 new accounts in a single year • Managed retail events including 20+ Wine Dinners and 75+ events (Pop-Ups, Private & Corp Events) Generating over $40K in Sales • Developed and Executed a new Residential & Pop-Up Sales Program
Food Industry Consulting Working with chefs and owners to improve their recipes, with restaurant staffs to develop faster and easier workflows, and with food specialty companies to develop products. Additional Services include: Nutritional Analysis.: Assist chefs, food companies and restaurants to determine things like fat content and calorie count. FDA regulations dictate that food items in supermarkets be labeled with comprehensive nutritional information, and many regulations require restaurants to do the same Purchasing : creat a Vendor Relations with concern for quality and cost. Knowledgable of local suppliers, including farms, farmers' markets, speciality food distributors and meat and fish markets. National food distribution accounts Advertising. Running a restaurant or a specialty food store needs strong advertising and marketing to survive so my professional connections, marketing and social media, food industry blogging and other skills will help foster success. I also develop daily specials that'll make people sit up and take notice. For larger campaigns I can organize the food stylists, food photographers and other professionals to help develop the specifics of the campaign. Menu Development : to maintain cost quality and consistency you need not only a proper culinary recipe recipe book but established procedure for production, packing, service and substitution. My kitchen expertise in creating your recipe book and cost controls will be a major component to your businesses success, Product Launches. Provide specific advice on the product and how to market it. Product analysis and advice on making changes, product launch, capital investment, labeling and packaging. Marketing Managed all aspects of this small gourmet food and consulting company Leading food industry consultant Catering and Production specializing in prepared meals for grocery, restaurants and private clients. Responsible for all bookkeeping and financial management decisions.
Create outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties & activities for the department. • Hire, train, and manage staff, Communicate Company Values, department, and job specific information to associates, Training. • Ordering & Inventory. COA, CAP, Signage, Waste Integration, Display and Sales, Holiday Sales and Sales Playbook, Inventory • Collaborate with associates and promote teamwork to help achieve company/store goals, increase sales & provide great customer care.