Minneapolis, Minnesota, United States
As an HR professional with a growing focus on analytics, I’m passionate about connecting data, people, and strategy to help organizations make thoughtful, informed decisions. Promoted within six months of hire, I’ve built a reputation for ownership, organization, and thoughtful execution in a highly complex, detail-oriented environment. I specialize in developing and maintaining headcount and workforce analytics dashboards using Excel and Tableau, enabling HR and leadership teams to make more data-informed decisions. I also manage and troubleshoot HRIS data, ensuring clean, reliable information across multiple systems and business units. My work has streamlined reporting workflows, enhanced visibility into talent metrics, and reduced manual errors, resulting in faster, more strategic decision-making. In addition, I lead divisional projects that integrate data with HR strategy, including acquisition support, reductions in force, retention programs, and annual talent development processes. As chair of our PI Fun Committee, I help strengthen connection and engagement across teams through meaningful events and collaboration. Known for being detail-oriented, resourceful, and deliberate, I take pride in finding smarter, data-driven solutions that balance efficiency with accuracy. My goal is to continue growing in HR analytics and strategy, helping teams see not just the numbers, but the stories and opportunities they reveal.
- Identified a gap in our team’s use of case management data and independently built ServiceNow dashboards from scratch with no prior training, giving leadership and peers real-time visibility into risk areas, data integrity concerns and performance trends - Leveraged self-built dashboard insights to optimize personal case management, increasing monthly case closures by 14% and 22% month-over-month while reducing average response time by 50%, sustaining an active caseload above team average. - Pitched the solution to senior leadership, driving adoption across 5+ teams and a commissioned build for the EMEA region; now serve as SME consulting peers on dashboard design and implementation - Leverage Copilot and AI tools daily to organize case notes into themes and surface patterns across inquiries, informing triage prioritization and process improvement
- Promoted to Senior HR Coordinator within 6 months of hire in recognition of strong performance, ownership, and initiative in a highly complex and detail-oriented role - Aggregated workforce change data across 7+ functions, partnering with stakeholders to orchestrate 685 data changes within 3 months in division-wide organizational transformation - Partnered with Talent Analytics team on process improvement initiatives, including implementation of ePAT to modernize headcount approval workflows - Developed and maintained headcount, analytics, and reporting dashboards in Excel and Tableau, driving greater consistency, accuracy, and accessibility of divisional data for HR and leadership teams - Coordinated cross-functional initiatives including acquisition integrations, reductions in force, retention bonus processing, and annual divisional talent programs, enhancing alignment, communication, and timely delivery across stakeholder - Chaired the PI Fun Committee and manage divisional engagement events, improving team connection and morale through consistent, well-planned activities that reflect core values and culture
- Received promotion within 9 months to build on Credentialing role, utilizing strengths in process improvement, communicating with sensitivity, and detail-oriented response to HR-related inquiries - Payroll: Co-lead payroll review and processing for a team of + providers; clean and analyze data,investigate and fix errors; positive feedback on ability to communicate e fectively regarding complexities - Onboarding/Employee Experience: Initiate e ficient work low guiding new hires through onboarding, managing engagement and scheduling cross-functionally and multi-step processes - Benefits: Educate and assist with benefits enrollment; Take initiative to research solutions to complexities to close the loop on cross-functional challenges
• Independently lead credentialing process for team of 150+ multidisciplinary providers, resulting in efficient HR operations and timely onboarding. Daily engagement with key stakeholders utilizing transparent communication and professionalism. • Proactively ensure timely and accurate processing of all team member data through meticulous maintenance of HRIS, resulting in increased efficiency within 3 months. • Maintain accurate employee enrollments and licensing records by regularly conducting audits and ensuring regulatory compliance. • Successfully implementing new solutions to challenges and training materials, utilizing strong attention to detail, decision-making and leadership skills, increasing credentialing adherence by 15%.
• Improved engagement and goal progress within 3 months of care, both telehealth and in-person, prioritizing people and partnership, while ensuring data integrity and confidentiality. • Demonstrate exceptional accountability, time management, and independent clinical decision-making and documentation with a 95% on-time completion rate.
Outpatient therapist bringing an affirming, systems-thinking approach to working with youth, adults and couples. Dedicated to ongoing training and experience in orienting to mental health with an intersectional and social justice lens.
• Managed complex support needs to multi-state caseload through secure messaging, utilizing creativity, collaboration and resourcefulness to escalate care as needed, ensuring ethical care. • Collaborated on program development within first 3 months, building inclusive content for treating anxiety & building resilience. • Saved 20 hours/month by streamlining intake referral process and advocating for clear communication around coaching scope and mental health resources.
• Selected twice for Research Ambassador Program, utilizing exceptional written communication skills and strong self-motivation to manage time, balancing amidst complex caseload. • Delivered impactful research and thought leadership connecting quality-driven care, shared widely both internally and externally to inform compliance initiatives.