Tampa, Florida, United States
I've been in the Air Force for 14 years and will be seperating March 31, 2015. I have 12 years background in Computer Technology and Administrative work, however I've been working In Event Planning for the past 2 years which I love. I also served 4 years as a Military Security Forces member which was very interesting and I absolutely loved it. I have 2 resumes attached: One for Human Resources / Administration and the other for Information Technology.
Trusted with a top-secret military clearance, I am responsible for leading, instructing and training a high-functioning team with military precision. I successfully provide outstanding support and hospitality to hundreds of high-level U.S. and foreign dignitaries, as well as distinguished guests. I am consistently recognized for my excellent oral and written communication skills, as well as my exceptional leadership. We plan conference and events from top to bottom, providing the best customer service possible. Provides leadership and guidance to higher position personnel to ensure agency standards are upheld.
Processes personnel decorations, awards and annual evaluations which includes staffing, proof reading and ensuring documents are ready for final approval. In charge of maintaining more than 200 electronic records and publishing them to organization’s users. Create and maintain 15 unit webpages, publishing relevant information to members across the unit. Proficient at using Windows 7, Microsoft Office, Sharepoint administrator. I created the first Sharepoint websites for many units handling information via paper. I transferred all paper records to electronic database within SharePoint. I migrated an entire unit (45 websites) to SharePoint 2010 while creating 27 new sites. Expert administrator for all. I rebuilt computerized equipment software ensuring 83 military cops stay certified and mission ready. I have excellent oral and written communication skills. Responsible for increasing team building and office training by 50%. Conducts training briefings for more than 500 personnel, increasing knowledge of workforce expectations and standards. I assists clients in prioritizing issues and develops plans and goals that are tailored to specific needs and concerns. I provide advice, guidance and additional support to management and staff
Leads communications team and provides critical support during 10 high-level nuclear surety inspections. Provides critical supervision and vital security for U.S. Protection Level 1 assets worth more than $500M. Lauded as “Most professional and the best security support to date!” during security asset inspection
Dedicated role of Client Systems Administrator in the U.S. Air Force at Langley AFB, VA. I provided Tier 1 and Tier 2 support for 2000+ users, to include trouble ticket and work order management, LAN/WAN administration as well as remote and on-site troubleshooting. Provided Desktop Support including PC and laptop imaging/configuration, end user support, user accounts, permissions, hardware/software troubleshooting, network connectivity, print server and share drive administration, BMC Remedy, MS Office Suite, and Symantec Ghost. Assisted in 2 major OS upgrades with each including over 2500 classified, and un-classified devices Managed BMC Remedy tracking process, fielding user phone calls and resolving 400+ trouble tickets Assisted in implementation of Windows 7 OS on 2500+ classified and un-classified workstations Created 400+ classified and un-classified user accounts