Dubai, United Arab Emirates
Global HR | International Talent Acquisition | A results-driven HR professional with 12+ years of experience managing end-to-end human resource function at PRIME BPM. I specialize in driving the complete employee lifecycle, from talent acquisition and onboarding to performance management, employee engagement, and exit management, while ensuring full compliance with UAE Labour Laws and internal policies. In my role as an in-house HR leader, I have partnered closely with business heads to develop and implement HR strategies that align with organizational goals. My expertise includes designing HR policies and procedures, managing employee relations, handling disciplinary processes, and ensuring smooth HR operations across departments. I have successfully led performance management frameworks, supported leadership with workforce planning, and created initiatives to enhance employee productivity and retention. With industry exposure across SaaS, Education, F&B, Retail, FMCG, and Banking, I bring a strong understanding of diverse workforce dynamics and operational needs. I am adept at building structured HR systems, streamlining processes, and fostering a positive, compliant, and high-performance work culture. Passionate about creating impactful HR practices, I strive to support business growth by enabling people, strengthening compliance, and driving a culture of accountability and performance.
Global HR Manager At Prime BPM, a firm specializing in business process transformation and technology, I play a dual role driving both HR strategy and organizational operations. In my HR & Talent Acquisition role, I focus on building high-performing teams by attracting and retaining top-tier global talent for specialized roles in Business Process Management, enterprise software sales, technology, demand generation, and digital marketing. I manage the full employee lifecycle, from onboarding and performance management to rewards, compensation, policies, analytics, and engagement, ensuring a seamless and empowering experience for our people. As Chief of Staff, I partner closely with the founders to support strategic initiatives, manage projects, conduct research, and oversee day-to-day operations. I help streamline processes, coordinate cross-functional priorities, and ensure smooth execution of company objectives, enabling leadership to focus on growth and innovation.
- Operations Management: Oversaw the operations of recruiting, finance, and business development, ensuring seamless integration and efficiency across these functions. - Client Management: Handled client relationships across India, EMEA, and APAC regions, managing requisitions and evaluating hiring processes to meet client needs effectively. - Optimized Sourcing: Ensured the optimal use of all sourcing tools and channels to maximize recruitment efficiency and effectiveness. - Process Strategy: Collaborated with the company founder to strategize and improve recruitment processes, aligning them with organizational goals. - Remote Team Management: Managed the workflow of remote team members using tools like Slack, Trello, and Airtable, ensuring productivity and effective communication. - Performance Monitoring: Maintained performance matrices and dashboards, reviewed targets, and created KPIs and OKRs for team members, measuring performance on a quarterly basis. - Full-Cycle Recruitment: Managed the complete recruitment lifecycle, including sourcing, screening, conducting preliminary interviews, scheduling subsequent interviews, and offer negotiations. - Training and Coaching: Trained and supported new hires through their initial three months, ensuring a smooth transition and successful integration. - Team Motivation and Review: Conducted bi-weekly review meetings to address recruitment challenges, identify successes and areas for improvement, and motivate the team. - Diverse Hiring: As an individual contributor, successfully hired for a range of IT roles (e.g., developers in React.js, Node.js, JavaScript, Java, Cloud, etc.) and non-IT positions (e.g., accounts & finance, HR & recruitment, business development, project managers, graphic designers, etc.)
Global Recruitment Delivery: Managed end-to-end recruitment for IT and non-IT roles across India, US, APAC, and EMEA, ensuring quality hiring aligned with client business needs. HR Business Partnering (Client Side): Acted as an extended HR arm for clients, supporting core HR functions including onboarding, employee lifecycle management, performance tracking, and exit processes. Tech Hiring & Team Leadership: Specialized in technology hiring while leading and mentoring a team of recruiters, driving delivery across roles such as developers (React.js, Node.js, Java, Cloud, .NET, Angular, etc.). Employee Lifecycle Management: Handled employee lifecycle for client organizations from onboarding and documentation to engagement, retention strategies, and structured exit management. HR Operations & Compliance: Supported clients in implementing HR policies, ensuring adherence to best practices and local labour regulations Performance Management: Assisted in setting up and managing performance review frameworks, goal setting (KPIs/KRAs), and continuous feedback mechanisms to drive productivity. Diverse Hiring Expertise: Delivered recruitment across multiple functions including IT, marketing, finance, HR, supply chain, manufacturing, and business development roles. Client Stakeholder Management: Partnered closely with business leaders and hiring managers to understand workforce needs, advise on hiring strategies, and align HR initiatives with business objectives. Sourcing & Talent Strategy: Designed and executed innovative sourcing strategies using LinkedIn, job portals, referrals, social media, and networking to build strong talent pipelines. Candidate & Employee Engagement: Managed candidate experience end-to-end while also supporting employee engagement initiatives such as surveys, feedback loops, and retention programs. ATS & HR Systems: Utilized tools like Recruitee and other HR systems for recruitment tracking, employee data management, and reporting.