Sana‘a, Yemen
MIS Specialist with a strong interest in Data Analytics and CRM systems, focused on improving customer experience through data-driven insights. Alongside my technical background, I also bring valuable customer service experience from working in the Travel & Tourism industry, where I developed strong communication skills, problem-solving abilities, and a customer-first mindset. I enjoy transforming raw data into clear, actionable reports that help teams make better decisions, improve workflows, and enhance service quality. I have hands-on experience working with tools such as ClickUp and KoboToolbox, where I’ve supported data collection, organization, reporting, and workflow optimization. What sets me apart is my attention to detail, structured thinking, and ability to bridge the gap between data and business needs while keeping the human experience at the center. I’m especially interested in working in mission-driven environments where data can support better services and create real community impact.