Amiya Austin

Multifaceted Creative / Administrative, Customer Service, & Media Production / Driven to Excel.

Buford, Georgia, United States

About

💫 About I am a passionate 19-year-old graduate of Mountain View High School with a strong foundation in both creative and professional industries. While film remains one of my greatest passions, I am currently focused on building my career and expanding my skills beyond the arts. One of my proudest achievements is being accepted into SCAD, a milestone that represents my dedication to creativity and storytelling, even as I take time to focus on professional growth. I have gained experience across diverse fields including: • Entrepreneurship: Co-founder of R4VE0RAMA, a growing rave and event company with a mission to build community, create safe spaces for self-expression, and give emerging talent a platform. I currently serve as Social Media & Marketing Manager, overseeing brand voice, online engagement, and event promotion. • Leadership: Former President of SkillsUSA, leading peers, fostering collaboration, and representing my chapter in competitions and events. • Team Management: Team Lead experience at Panera Bread, where I cross-trained across multiple roles and developed strong skills in supervision, training, and problem-solving in fast-paced environments. • Professional Administration: Pre-Closing experience at O’Kelley & Sorohan, where I supported real estate transactions through detailed document preparation, compliance checks, and communication with clients and attorneys. • Customer Service: Years of experience across food service, childcare, and administrative roles, building adaptability, empathy, and excellent communication. Above all, I’m creative, motivated, and people-driven. Whether leading a team, growing a business, or supporting clients, I bring adaptability, energy, and a vision for the future. Past Achievements & Recognition: • Chords for SkillsUSA, Swim & Dive, and Photography Club • Adobe Certified in creative software (Premiere Pro, Lightroom) • Multiple broadcasting awards at regional and state competitions

Experience

  • Panera Bread (Part-time · 2 yrs 8 mos)
    • Associate
      Dec 2023 - Present · 2 yrs 8 mos

    • Team Lead
      Dec 2023 - Dec 2024 · 1 yr 1 mo

      As a Team Lead, I supported both front- and back-of-house operations, ensuring smooth workflow and excellent customer service. I gained cross-functional experience by working in nearly every position within the store, while also taking on leadership duties. Key Responsibilities: • Leadership & Training: Assisted in supervising daily operations, coached team members, and helped train new employees to meet company standards. • Customer Service: Provided fast, friendly service as a cashier and drive-thru associate, resolving customer concerns and maintaining satisfaction. • Food Preparation: Prepared menu items across stations, including salads, sandwiches, bakery items, and dining presentation, while following food safety standards. • Operations Management: Oversaw cleanliness, organization, and efficiency across the store to meet health and safety guidelines. • Problem-Solving & Adaptability: Stepped into multiple roles as needed to cover staffing shortages and ensure smooth operations during peak hours. • Team Support: Collaborated with managers and staff to maintain a positive, productive work environment.

  • Real Estate Pre-Closer at O'Kelley and Sorohan, Attorneys at Law, LLC
    Mar 2025 - Jul 2025 · 5 mos

    As a Pre-Closer, I supported the legal and real estate teams by preparing and reviewing documents for closings. This role required accuracy, organization, and strong communication to ensure files were complete and compliant before reaching the closing table. Key Responsibilities: • Prepared and organized real estate closing packages with accuracy and efficiency. • Coordinated with lenders, agents, buyers, and sellers to gather information and resolve issues. • Reviewed contracts, title work, and supporting documents for compliance. • Maintained communication with attorneys and closers to ensure smooth transactions. • Managed multiple files and time-sensitive deadlines in a fast-paced environment. Skills & Insights Gained: • Attention to Detail: Strengthened ability to spot errors in legal and financial documents. • Organization & Time Management: Balanced multiple cases while meeting strict deadlines. • Communication: Adapted to diverse audiences including clients, attorneys, and lenders. • Problem-Solving: Anticipated and resolved issues before they caused delays. • Collaboration: Worked closely with attorneys and staff to ensure efficiency. • Professionalism: Gained firsthand experience in real estate and legal processes.

  • Operations Team Member at Whataburger
    May 2022 - Sep 2022 · 5 mos