Redwood City, California, United States
With over three decades of experience in enterprise software and cloud technology, I am thrilled to serve as President, Chief Product Officer, and Chief Operating Officer at ServiceNow. Here, my focus is on advancing our platform’s capabilities and leading our product, engineering, experience, operations, security and Now on Now teams of 15,000+ ServiceNow employees to deliver innovative, scalable solutions using AI that solve real business challenges while optimizing ServiceNow's business operations to continuous scale. Throughout my career, I’ve combined technical depth with business acumen to drive large-scale innovations and customer-focused solutions in cloud, AI, data management, and enterprise applications. Previously, I was VP and GM of Platform at Google Cloud where I was part of the leadership team that grew the company into the fourth largest enterprise software company in the world, increasing annualized revenue by more than 5x while improving operating margins by more than 70 percentage points. Prior to that, I spent over 24-years at Oracle, leading product development for cloud infrastructure, data management, business analytics, Java, and middleware solutions. Passionate about engineering excellence, building customer-centric scalable technology, and fostering a culture of continuous innovation with world-class teams. I am also an independent board member at Broadridge, supporting their technology-driven initiatives in capital markets.
• Oversee product, engineering, experience, operations, security, and IT functions to drive innovation, operational excellence, and scalable growth for ServiceNow’s platform and solutions. • Leading initiatives focused on integrating advanced AI capabilities, platform modernization, and customer-centric engineering to enhance ServiceNow’s impact in the enterprise market. • Collaborating across functions to uphold ServiceNow’s reputation for engineering excellence, customer success, and transformative value. • Acquiring and managing various acquisitions including Logik.AI, Moveworks, Armis, Veza, etc. to bring top domain experts and talent into ServiceNow and accelerating our product and market presence.
Broadridge (NYSE: BR) is the leading provider of investor communications and technology-driven solutions for wealth management, asset management and capital markets firms. Broadridge helps clients drive operational excellence to manage risk, accelerate growth and deliver real business value. Broadridge's technology-driven solutions power the entire investment lifecycle, enabling clients to successfully manage the complexity and operational requirements of today’s capital markets.
Leading Business Platform & Cloud Operations (BP&CO) organization reporting to Google Cloud CEO. Part of Google's leadership team driving strategy and execution that has helped Google Cloud revenue grow 5x in 5 years from $2.1B in Q2'19 to $10.3B in Q2'24 while improving operating margin by more than 70 percentage points. Responsibilities include management of various teams and P&L that include Products, Engineering, Strategy, Design, Business Planning and Commercialization (pricing, packaging, commercial programs), Strategic Deals, Market Intelligence, Commerce Platform (marketplace, CDP, partner portal, billing and monetizer), Digital and Business Systems and India Development Center Product and Engineering Leadership: - GM (engineering, product, strategy and operations) for: i. Business Application Platform Building solutions for no-code app development, business process automation, application integration and API management. ii. Cloud Digital and Commerce Platform Cloud Marketplace, FinOps, Billing, Monetizer, Partner Portal, Cloud Web, Customer Data Platform, Product Main, Customer Experience and Business Systems iii. Cloud Web3 Services Building Cloud services to make GCP the first choice for Web3 developer and Web3 applications. iv. India Development Center Growing and scaling Google Cloud's India based development centers in Bangalore, Hyderabad, Pune and Gurgaon Google Cloud Strategy and Business Operations: - Global Business Planning - Packaging, Pricing, and Commercialization - Strategic Deals - Market Intelligence - Compete Strategy and Messaging - Regulatory and Public Policy advocacy - M&A and Strategic Investments Strategy for Google Cloud - Global Business Policies, Process and Automation Driving various Corporate level initiatives: - Alphabet Performance Management Design - Cloud Sales Compensation SteerCo - Racial Equity Pillar for Cloud - Cloud Hiring Committee
- Responsible for Oracle Cloud Platform (PaaS) , Middleware, Analytics and Java offerings generating more than $6B in annual revenue. - Managing a team of more than 4,500 engineers, product managers, business development managers, UX designers, solution architects, operation engineers, etc. to build and operate cloud services. - Defined and built cloud services in the areas of Application Development, Application Integration, Data Integration, Big Data, Analytics, AI/ML, Blockchain, Digital Assistants/Chatbots, Content and Experience Management, Identity Management and Security. - Responsible for creating new, differentiated and well adopted cloud services that have leadership position in 10+ Gartner MQs and Forrester Wave reports.
Responsible for product development and product strategy for Oracle Cloud Platform (PaaS) and Middleware portfolio generating $5B in product revenue including $500M+ in annual cloud subscription revenue. Managing a globally distributed team of around 3,000 software engineers, product managers, architects, UX designers, devops engineers, etc. to deliver a comprehensive, open, integrated, and hybrid cloud platform.
• General Manager with P&L responsible for Oracle’s Integration product portfolio generating $1.3B+ in revenue and $100M+ ARR in bookings. • Responsible for product strategy, product development and global go-to-market for Oracle’s Service Integration (iPaaS, SOA, Streams, B2B, API Management) and Data Integration (Big Data, Change Data Capture, ETL, Data Quality, Big Data Preparation, Streaming) products. • Responsible for managing a globally distributed organization of 1000+ employees including software engineers, architects, product managers, go-to-market managers, partner technical resources and business operations. • Transformed an on-premise product portfolio to cloud based offerings delivered as part of Oracle Cloud Platform. • Started and delivered numerous cloud native services including Integration Cloud Service, SOA Cloud Service, API Management Cloud Service, Big Data Preparation Cloud Service, Process Cloud Service and GoldenGate Cloud Service. These new services generated $100M+ ARR in bookings in less than one year of availability. • Delivered specific solutions for Communications, Financial Services, Retail, Manufacturing and other industries to up-level Oracle Public Cloud offering and sell to line of businesses. • Executive sponsorship of key customers and partners with direct interaction with C-level executives to increase revenue and adoption of products. • Provided industry thought leadership by keynoting conferences, publishing articles, providing press interviews and briefing financial and industry analysts.