Amit Passi

Global Fintech CEO | AI Adoption Architect for Enterprise Transformation | Regional Transformation Leader | Manulife. Allianz. HSBC | Turning Strategy into Executable Systems Across Complex Multi-National Enterprises.

Bangkok Metropolitan Area

About

The leaders who will shape the next decade of financial services will not just sponsor AI initiatives. They will build the operating capability to make them executable. I am a Global Fintech CEO and AI-Native Enterprise Builder working at the intersection of executive leadership, technology execution, and organizational transformation. Across Insurance, Banking, and Fintech, I have led large-scale operating change programs where strategy had to survive real-world constraints. Regulation, legacy platforms, regional complexity, and cost discipline. After decades in executive leadership, I deliberately returned to first principles to rebuild my own technical fluency. Today I remain deeply hands-on. Not to chase tools, but to ensure AI moves from concept to durable operating capability inside complex organizations. My work focuses on helping enterprises transition from experimentation to execution. Designing systems that reduce operational friction, improve service outcomes, and create measurable business leverage. Whether stepping into leadership roles or partnering over multi-year transformation cycles, the objective remains consistent. Make AI practical, governable, and scalable. Over the last few months, I have personally built and deployed 17+ production AI solutions, including my own executive platform engineered with React, Cursor, and continuous deployment through GitHub and Netlify. My work spans agentic workflows, voice AI, and rapid application delivery environments that move ideas from prototype to production. I combine the strategic lens of a global CEO with the execution mindset of a builder. Helping organizations move beyond AI strategy narratives toward systems that operate under real-world constraints. Full executive platform and detailed case studies: https://amitpassi.com

Experience

  • AI Adoption Architect & Enterprise Transformation Advisor | Independent Executive Practice at Independent
    Aug 2025 - Present · 1 yr

    Partnering with organizations navigating large-scale AI adoption, enterprise transformation, and operational modernization across regulated environments. My focus is not strategy decks. It is executability. I work at the intersection of business leadership, compliance, and technology teams to help enterprises move from experimentation to operational AI systems that deliver measurable outcomes. Current work includes: - Designing operating models for enterprise AI adoption under real constraints such as data residency, governance, and vendor risk - Building production AI systems including GPT-powered document automation workflows and algorithmic decision tools - Advising leadership teams on transformation sequencing, vendor strategy, and organizational readiness - Speaking and publishing on practical AI adoption and enterprise transformation Visit my personal website for extended case studies, proof points, and writing: https://amitpassi.com

  • Founder at Subata Realty & Subata Villas
    2024 - Present · 2 yrs 7 mos

    Boutique luxury property advisory and premium villa portfolio — HNW clients across India, Singapore, Hong Kong, UK, Dubai

  • Principal Advisor at Subata Realty
    Jan 2018 - Present · 8 yrs 7 mos

    Principal lead for a specialized real estate advisory bridging the Global Indian Diaspora to premium assets in Thailand. Track Record: 8+ years of experience and 80+ families served in Phuket, Bangkok, and Chiang Mai. Specialization: High-yield wealth preservation, long-term residency (Plan B) strategies, and portfolio diversification. Service Model: Curated, data-led selection with a 0% buyer-fee transparency model.

  • Transformation Lead – Asia-Pacific Cloud & Contact Center Transformation at Manulife
    Sep 2023 - Jul 2025 · 1 yr 11 mos

    Led regional transformation across nine Asian markets, executing Manulife’s transition from legacy Avaya infrastructure to a cloud-based operating model under fixed exit timelines and complex regulatory constraints. Making Strategy Executable at Regional Scale The strategic direction toward cloud migration already existed. Execution risk had not been validated against telecom readiness, language coverage, and regulatory realities across Asia. I restored platform certainty by positioning AWS and Genesys Cloud as complementary platforms, prioritizing operational survivability over architectural purity. Regional Execution Model - Built centralized governance covering standards, sequencing, vendor control, and data models - Maintained local delivery flexibility within non-negotiable regional rules - Corrected platform path without resetting Avaya exit deadlines - Managed vendor misalignment by tying accountability to operational readiness Quantified Outcomes - $21.9M in realized cost savings across AWS and Genesys programs - Reduced repeat customer calls 62% → 8–12% through user-driven IVR redesign - Structural call volume reductions across multiple markets - Established a repeatable regional operating model enabling sustained optimization Execution discipline. Control first. Stability second. Economics third.

  • Allianz (17 yrs)
    • CEO Allianz Technology Thailand
      Mar 2018 - Sep 2023 · 5 yrs 7 mos

      Led Allianz Technology Thailand as CEO, overseeing a 700-person technology delivery organization supporting global insurance operations across Europe and Asia. Accountable for delivery governance, operational performance, talent strategy, and alignment with Allianz’s broader technology and transformation agenda. My focus was not only growth, but building an operating model capable of sustaining scale under complex regulatory and stakeholder environments. This included strengthening discipline, improving delivery predictability, and creating leadership structures that could operate independently of centralized intervention. Operating Model & Organizational Leadership - Built a stable delivery engine that balanced cost efficiency with service reliability across multiple global programs - Strengthened succession planning and leadership pipelines to reduce dependency on individual contributors - Introduced governance frameworks that aligned local execution with global standards while preserving regional flexibility Strategic Growth & Performance - Delivered approximately 21% profitable growth over five years through strategic partnerships, talent retention, and disciplined operational execution - Positioned the Thailand technology center as a trusted delivery hub within Allianz’s global ecosystem - Improved workforce stability and engagement while maintaining delivery performance across complex programs Executive Alignment & Stakeholder Management - Worked closely with German HQ leadership to align regional execution with enterprise transformation priorities - Balanced shareholder expectations, operational realities, and long-term capability development - Represented Allianz Technology externally through industry engagement and internal leadership forums This role strengthened my executive foundation for later regional transformation leadership, reinforcing the importance of governance, scalable operating models, and disciplined execution under pressure.

    • Director Strategy - Offshore & Outsource
      Aug 2016 - Mar 2018 · 1 yr 8 mos

      I successfully implemented a three-prong Offshoring/ Outsourcing model, lead the offshore operations strategy, annual planning, and resource allocation. I identified new locations, such as Barcelona, and formed strategic partnerships. I effectively communicated the strategy to top leadership and led cross-functional teams across multiple countries.

    • Director of Outsourcing
      Aug 2016 - Mar 2018 · 1 yr 8 mos

      Global strategy role based at Allianz Group headquarters