Edmonton, Alberta, Canada
I design and implement scalable high-performance solutions using Salesforce technology for business users at CN railway, a world-class transportation leader and trade enabler. With 15+ years of experience in Salesforce CRM consulting, I am responsible for aligning complex business requirements with Salesforce capabilities, ensuring integration, security and long-term growth. I have been involved in Project delivery, Product development, and Client relationship management in my prior roles. I have led and mentored high-performance team of Salesforce professionals and have participated in Sales and Pre-sales activities. I have also been responsible for recruitment, training and mentoring of consultants for the Salesforce projects.
Collaborated with Account managers and Project leads for delivery of portfolio of Salesforce engagements in North America. Led requirement gathering, effort estimation, Solution design and Pre-Sales activities.
-Working on Solution design for Salesforce projects -Planning for team growth and participating in recruitment process to fill open roles -Creating high-performance team for Salesforce delivery practice -Pre-Sales activity and RFP work related with Salesforce projects
Managing the product delivery by working with cross-functional teams located in multiple geographies
Gathering requirements and designing the solution for implementation of Fonteva (SaaS product) for Non-profit organizations