United States
I build solutions at the intersection of finance and technology - and then I make them work at scale. Over 20 years, I've led finance transformation programs, built proprietary enterprise products, and deployed AI-powered automation across nearly 30 global implementations for Fortune 500 clients. Not pilots. Production. My domain is the full finance ecosystem - C2C, S2P/AP, Record-to-Report, FP&A, and Treasury. What sets me apart: I've been on both sides. I've designed and coded enterprise applications, built Genpact's proprietary product suites (CORA, ProFlowSM, ProFlowHC), and led implementations of HighRadius, FICO Titanium, Salesforce, and ServiceNow - integrated across SAP S/4HANA, Oracle Fusion, Workday, NetSuite, and JD Edwards, and connected to CRM, middleware, billing systems, e-invoicing infrastructure (Peppol, CFDI, NF-e), and customer and supplier portals. I understand ERP architecture at the level of posting logic, data models, and integration points. I'm not just an implementer - I'm the person who makes all the pieces work together. AI doesn't fail because of the algorithm. It fails because the data and operating model weren't ready. That's the problem I solve. I modernize finance data - cleansing, structuring, and governing it for AI consumption - and I redesign operating models so teams can actually adopt and sustain AI tools in production. Not just technically, but organizationally. On AI deployment: Dunning intelligence, remittance NLP, cash application AI at 85–95% straight-through processing, collections ML, automated dispute creation, promisory note creation, and variance summary - live, in regulated production environments. At scale: 21+ simultaneous implementations, 2,000+ users, IT operations across 36 live applications. GBS and offshore delivery organizations stood up across India, Eastern Europe, USA, and Canada. Programs delivered across NA, LATAM, APAC, and EMEA simultaneously. AWS Certified Solutions Architect. I write about what I learn in two newsletters: Autonomous Finance (AI in receivables and the future of finance automation) and The Digichanic's House (digital transformation and emerging tech in enterprise finance). And beyond the work - I care deeply about social entrepreneurship and how innovation can create meaningful impact for communities, not just companies.
I am a transformation leader with hands-on experience, serving as a solution architect for financial applications. My primary focus is on streamlining and automating financial processes in collaboration with ERP systems, utilizing a portfolio that encompasses a range of homegrown tools and partner applications such as High Radius, Blackline, Tungsten, and Xelix. My expertise centers on I2C (Invoice to Cash) automation, particularly with High Radius, covering functions like CashApp, Deductions, Collections, and EIPP. In addition to my leadership role, I actively engage in the technical aspects, serving as a solution architect. In this capacity, I manage client deliverables with a cross-functional, geographically distributed team, including our valued partner ecosystems.
Finance and Accounting (F&A) technology solutions consultant, mostly focusing on Artificial Intelligence (AI) and specializing in some of the most challenging areas of AI such as : - Crafting approvable AI investment proposals and finding funding by not only defeating strategic paralysis but also addressing c-suite level various fears, from privacy to employment impact to machine decisions' negative externalities to cognitive computing trustability to data breach - Developing AI business cases by clearly articulating their value propositions. Also, explaining mechanisms to directly relate their potential business benefits to enterprises' financial documents such as income statements and balance sheets by extending traditional financial metrics - Selecting the right (i.e., measurable, impactful, feasible) use cases and prioritizing them specifically when artificial intelligence is expected to be applied to almost every part of company value chains - Determining the suitable infrastructure (cloud vs on-prem), development approach (inhouse vs outsource ), AI technique ( ordinary statistical ML vs deep learning), AI model (pretrained vs self-built), programming language (python vs others), and type of learning at an optimal TCO (total cost of ownership) - Focusing on less glamorous areas like the model operationalization cycle, the "industrialization" of analytic, to generate respectful attitudes toward analytics and help in fully realizing the business value of analytical efforts Primarily, assist blue-chip clients in strategizing and managing their AI adoption journey. Additionally, project and implementation manager of one of Genpact’s key proprietary service offerings – Genpact Cora, this is an artificial intelligence (AI) driven application combined with robotic process automation (RPA) and virtual reality (VR) transformational offerings to assist clients in digitally transforming their business processes.
- Responsible for the overall direction, strategic leadership, and management of Genpact’s improvement offerings as they relate to digital technologies products and services, specifically as they associate to Finance and Accounting (F&A) technology solutions - Manage a portfolio of 21 various implementations ranging from custom developed solutions to vendor platforms customizations with over 2000 users - Prepare and review all Service Level Agreements (SLA), operation metrics, and Key Performance Indicators (KPI) scorecards for service deliveries - Form and implement strategies for transforming legacy IT solutions to cutting-edge digital technologies - Manage execution plans and schedules project deliverables, resource deployment, goals, and milestones as well as oversee the development activities with overall application rollout plans and activities - Organize workshops with business teams to brainstorm during requirement gathering - Recruit, manage, mentor, and professionally develop a globally distributed full-service digital team of 27 members (18 employees + 9 vendors) comprised of consultants, instructors, project managers, developers, testers, and business analysts including remote employees and contractors About Genpact Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working
- Responsible for designing, architecting and coding BPM (business process management) based applications - Identify new features required by clients and write business specifications - Explain new requirements to junior developers About Birlasoft Enterprise to the Power of Digital™ Birlasoft combines the power of domain, enterprise and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified The CK Birla Group, Birlasoft with its 10,000 engineers, is committed to continuing our 150-year heritage of building sustainable communities.
- Designed and implemented several IT transformation projects - Provided technical and operational support among other technical activities like coding, testing software modules, and end-to-end capacity planning for deployment