India
18 plus years Experience in Information Technology & Management with extensive experience across various industries such as Energy, Pharma, Resources, Manufacturing etc. Global exposure of working with different regions & cultures mainly in US, Europe across various technologies spanning Infrastructure services. Have expertise in developing client partnerships through impeccable relationship management and team leadership skills. Also, I have a stellar track record of enhancing IT infrastructures with experience around digital workplace, Azure cloud and hybrid infrastructure. Have experience to setup shared delivery for IT Infrastructure for efficiency and cost-effective delivery. Areas of Expertise - IT Strategy & Agile Infrastructure - Offshore Infrastructure Delivery with experience spanning Datacenters, Microsoft digital workplace, - Practice capability and skill development - Technical Solutioning and Business growth along with RFI management - Analytics & finding opportunities for Automation - Financial Management, Vendor Management & IT Transition and Operations - Work closely with clients’ senior executives to drive business improvement programs and contribute to their strategic business growth. - Chair Steering Committee Meetings with the client executives for infrastructure services roadmap - Delivers initiatives to improve/optimize the business applications and increase the sales/revenue of the client. Strategize growth for the account and bring in synergies for client partnership. - Manages End to End Service as per contract, accountable for client deliverables/SLA (Service Level Agreements) adherence, drives Continuous Service Improvements (CSI) and ensures client satisfaction. - Manages contract financials and maintains the committed profitability. - Manages Performance reviews for the team