New Delhi, Delhi, India
Engineering leader with ~19 years of experience in software development and people leadership. I have a strong track record of building and improving large-scale platforms and services and achieving tangible results using people, processes, and technology. My tenure at Amazon has exposed me to planet-scale systems, instilling in me the values of engineering excellence and unwavering commitment to maintaining top-notch operational standards. I excel at bridging the gap between business and technology and handling complex requirements across domains like Crypto Compliance, Trading & Investment, Logistics, etc. My collaborative work with executives, business leaders, and product owners at Gemini, Amazon, and Saxo involved defining strategic roadmaps for near and long-term successes. I am competent in agile software development methodologies and can provide direction and guidance while dealing with ambiguity. I have an innate capability for leading and fostering the growth of geographically dispersed and diverse engineering teams. I am dedicated to fostering a positive and accountable work environment where individuals and teams can thrive and maximize their potential. Through coaching with a growth mindset, I inspire those around me to deliver their best. I am deeply committed to continuous learning and am eager for the opportunities that lie ahead. Industry/Domain experience in following- 🏨 Travel & Hospitality (Tax - Fintech/RegTech) 💱 Crypto Compliance (FinTech) 🚚 Transportation & Logistics Ecommerce (BigTech) 💹 Trading & Investment Banking (FinTech) 🚗 Travel & Vehicle Renting 🏭 Manufacturing & Heavy Industries 👗 Fashion & Apparel 🏛 Educational & Public Organizations A quote that inspires me : "Be stubborn on vision, but flexible on details." - Jeff Bezos
Leading teams to contribute to a tax platform that enables accurate, real-time tax computation in multiple jurisdictions, invoicing and maintaining compliance for our guests and hosts.
Leading the Compliance Engineering global team with complete ownership for building solutions to implement compliance regulations like the Travel Rule, Anti Money Laundering Review, Account/User Risk Scoring & Review, Blockchain Monitoring & Alerts aggregation, etc. Ensure Gemini's flagship Crypto Exchange is compliant with regulations from global authorities like the Department of Financial Services (US), Financial Conduct Authority (UK), Monetary Authority of Singapore (SG), etc. Maintain and enhance integrations with various enterprise products like Chainalysis, Comply Advantage, Hummingbird, etc. Provide architectural guidance to the team and ensure we are building for the future of the money. Provide people leadership through mentoring, coaching, and performance management. Building the roadmap for the team by closely working with Product and Business stakeholders and ensuring its targeted contribution towards the organisational roadmap.
Lead and manage a team of top-notch engineers working on a tier - 1 system for new feature development, cross-org programs execution, system enhancements, peak preparation, enforcing operational and engineering excellence. Lead the team to prepare the tier - 1 system for high-traffic global events like Prime Day, Diwali, Black Friday, Cyber Monday, Christmas, and New Year to delight our customers with an unparalleled shopping/shipping experience on Amazon. Lead and deliver complex programs and initiatives in cross-functional teams to maximize customer impact, achieve business outcomes (dollar or process improvement), and improve operational excellence and compliance. Establish alignment between strategy and direction of business and engineering teams by contributing in yearly planning. Successfully recruit, onboard, and keep a diverse set of engineers while promoting a collaborative, inclusive, and inspiring team culture for all. Conduct 1-to-1 with direct reports and provide timely feedback to promote and support their growth in the career path.
Head of AI Engineering – IN (Principal Developer/ Associate Director) with ownership of architectural design, development & implementation of AI-powered chat bots, virtual assistants. Instrumental in establishing a strong self-service bots ecosystem with supplementary human agent transfer integration & human to human chat. End-to-End implementation of Anywhere 365 Enterprise Dialogue Management & Contact Centre for a unified support desk on voice & instant messaging chat integrated with Skype For Business, MS Teams, SharePoint Online, MS Dynamics 365 CRM. Run systematic technical vetting program to assess various technology platforms like Amazon Lex, Google Dialog flow, Facebook Wit.ai, Clare.ai, etc to formulate high-quality solutions with a combination of the best technology. Achieve industrialization of core solutions across different business verticals & for our partners. Integration with Machine Learning based in-house developed Recommendation Engine to provide highly personalized content to the users based on their interests, interaction, trading practices. Own deliverables related to Community Engagement web application for Traders & Investors. Also includes Saxo Research Data Components that provide Forex Data feeds to its customers & partners used across the globe. Effectively collaborate across departments and teams during product development, integration and implementation phases. Build and grow high performance teams from hiring to grooming.
Senior Developer responsible for translating the product vision into a working software following incremental approach performing research, design, develop, test and deployment. Interaction with cross team stakeholders including technical and business. Consulting to the business and cross domain teams to achieve expected outcomes in defined timelines.
Technical Lead responsible for maintaining and enhancing various modules of Application Ecosystem developed for US second largest vehicle rental company. Worked on cutting edge technologies to solve complex business problems by providing desired and cost effective solutions. Requirements gathering and analysis, drafting problem solution statements validating against overall design and provide architectural guidance. Complete ownership to design & develop Angular JS based Single Page Application during early adoption days and subsequently migrate to Angular Framework. Development of new modules, coding, unit testing. Creating deployment Plans, Deploying the application at Client Site. Performing the UAT and Client Feedback Session. Attending to overseas client's problems and fixing up to their satisfaction. Helping the junior members to overcome their issues. Hiring and grooming the new team members in the account.