Amina Ahmed

Hospitality Operations & AI Automation Specialist || Helping Shortlet & Airbnb Operators reduce Missed Bookings, Automate Guest Communication & Scale Operations || GHL Expert || n8n, Zapier, Make

Abuja, Federal Capital Territory, Nigeria

About

I help Airbnb hosts, shortlet operators, and property managers streamline their operations using AI-powered automation. With experience in hospitality operations and workflow automation, I specialize in helping accommodation businesses reduce response times, improve guest communication, automate repetitive tasks, and gain better visibility into their operations. My focus is simple: ✓ Faster responses to guest inquiries ✓ Better follow-up systems ✓ Reduced manual workload ✓ Improved operational efficiency ✓ Real-time reporting and tracking I believe hospitality businesses should spend less time on repetitive administrative tasks and more time creating exceptional guest experiences. If you manage shortlets, serviced apartments, vacation rentals, or hospitality properties and are looking to improve efficiency through automation, let's connect.

Experience

  • AI Automation Specialist at Freelance
    Jan 2025 - Present · 1 yr 7 mos

  • Operations Manager at Sejour International
    Jan 2025 - Present · 1 yr 7 mos

    Oversee daily operations of an 8-bedroom guest accommodation facility, ensuring smooth service delivery and guest satisfaction. Manage procurement of consumables and inventory control to maintain uninterrupted operations. Coordinate housekeeping, maintenance, and vendor services to uphold safety and hospitality standards. Lead recruitment, onboarding, and staff welfare initiatives to build a high-performing team. Digitized administrative processes to improve operational efficiency and reporting accuracy.

  • Admin and Human Resources Officer at PrimeVille Preparatory
    Apr 2024 - Dec 2024 · 9 mos

    Directed daily administrative operations serving over 500 stakeholders. Managed registrations, scheduling, and internal coordination to ensure smooth workflow. Organized staff meetings and training sessions aligned with institutional objectives. Handled maintenance coordination, incident reports, and stakeholder communications.

  • Administrative Officer at Natsa Foni Foundation
    Jan 2021 - Mar 2024 · 3 yrs 3 mos

    Planned and executed large-scale programs serving 500+ participants. Coordinated logistics, budgeting, scheduling, and vendor engagement. Managed documentation, reporting, and cross-functional team collaboration. Maintained high satisfaction ratings through effective communication and organization.

  • Administrative Assistant at NAFDAC
    Nov 2015 - Oct 2016 · 1 yr

    Supported regulatory inspections and compliance processes. Processed over 100 registration applications with accurate documentation. Organized staff training and maintained confidential records.