Qatar
Senior Program & PMO Director with over 20 years of GCC enterprise delivery experience. Trusted advisor to ministries, defense sectors, and tier-1 banking institutions, combining technical execution with 7+ years of Big 4 management consulting rigor (Deloitte & KPMG). Specialized in translating complex national visions (such as Qatar National Vision & NDS3) into scalable, multi-vendor IT portfolios. Executive Snapshot: - Strategy & PMO: Enterprise PMO setup, portfolio governance, risk mitigation, and national digital agenda activation. - Enterprise ERP: End-to-end delivery of Oracle Fusion Cloud, Oracle EBS (HCM, Financials, SCM), SAP (TRM, SAC, HANA Cloud), and Microsoft Dynamics. - Integrations & Analytics: Complex cross-platform system integrations, automated KPI/KRI tracking, and executive dashboard frameworks. - Digital Products: Secure, citizen-facing mobile applications, cloud center of excellence (CoE) infrastructure, and AI/Chatbot frameworks. - Commercial Growth: Leading high-value pre-sales engineering, vendor ecosystem management, and multi-line public sector RFPs.
Oct 2021 – Present – Enterprise PMO Architecture: Design and deploy comprehensive Enterprise PMO frameworks, governance models, and IT strategy execution metrics to enforce strict delivery control across major Qatari government portfolios. – Advanced Digital Program Delivery: Orchestrate the end-to-end delivery of advanced technology solutions, including citizen-facing mobile applications utilizing AI/Chatbot frameworks and secure, high-traffic mobile architectures. – Critical Infrastructure & Core Migrations: Direct high-risk infrastructure programs, including IBM mainframe upgrades, multi-data-center core migrations, and localized high-availability disaster recovery (DR) frameworks. – Enterprise Cloud Delivery: Directed high-profile Oracle Fusion Cloud and SAP implementations from initial vendor mobilization and system architecture mapping through to go-live and operational handover. – Strategic Alignment: Partner with cross-functional, multinational teams to translate complex national visions (such as Digital Agenda 2030 and TASMU) into measurable, sequential technical projects and strategic roadmaps. – Portfolio Governance: Oversee a multi-entity technical ecosystem, actively managing cross-project dependencies, resource allocations, macro risks, and financial performance. – Commercial Growth: Led high-value pre-sales initiatives and multi-line-of-business bids in Qatar and Saudi Arabia, writing winning technical and commercial proposals in response to complex public sector RFPs.
• Directing the entire gamut of program management activities with a team of 50 members • Facilitating end-to-end delivery of the program, meeting internal and external objectives: o Estimation, risk, scope, time, resource, quality and change management o Value-adds, continuous process and productivity improvement o Vendor development & engagement • Ensuring appropriate use of standard & approved project management tools/ accelerators to ensure cost effective project delivery • Participating in leadership discussions to ensure that the projects are on track and attuned with the key objectives; monitoring the financial health of all projects by analysing costs, revenue, risks and payment terms • Exhibiting guidance in change management, risk and issue management, status tracking and project reporting • Driving kick-off meetings and closure presentations involving the stakeholders for evaluating project progress and providing technical inputs • Leading initiatives for client engagement & client success; defining service standards and guidelines, governance structure, best practices that works as benchmark for excellent service delivery • Providing leadership in achieving scope, timelines, cost, quality and SLAs consistently & predictably and sustaining the same through continuous improvement and innovation • Steering the implementation of the proper PM practices, processes, and procedures, thereby managing benefits realization, stakeholders relationships and subcontractor selection & management • Mentoring Bid Management Team on managing major bids with multiple lines of business; responding to RFPs, gathering & customizing the customer requirements and developing proposals • Monitoring & motivating the performance of team members to ensure efficiency in process; identifying skills gaps and fulfilling the same through training & mentoring
ERP Advisory & Transformation – Advised semi-government and large enterprise boards on strategic technology roadmaps, defining evaluation matrices for tier-1 platforms (Oracle Fusion, SAP Cloud, Microsoft Dynamics). – Led core business process mapping, gap analyses, and requirements definitions to align underlying platform customization choices with organizational long-term KPIs. Delivery, Governance & Program Management – Owned the program management lifecycle, ensuring compliance with governance, financial, and delivery requirements. – Developed PM methodologies, standards, and tools to improve delivery efficiency and consistency, while managing stakeholder relationships and risk mitigation throughout.
Project Manager Jun 2012 – May 2017 – Controlled project execution boundaries, budgets, and change controls across a vast network of internal business units and downstream integration vendors. – Mitigated delivery bottlenecks across multiple parallel workstreams, providing regular, data-backed status reports to steering committees. Senior ERP Principal Consultant / Track Lead Jun 2009 – May 2012 – Built and defended enterprise business cases for extensive ERP overhauls to secure executive board funding approvals. – Acted as Subject Matter Expert (SME) for technical and functional Oracle E-Business Suite tracks, specializing in Human Capital Management (HCM) systems and custom database integrations.
Contributed significantly to Oracle E-Business Suite implementations, serving as a Subject Matter Expert for HCM and its integrations. Developed ERP transformation business cases for executive and board approval, highlighting strategic benefits. Led technical and functional aspects of ERP implementations, customized to project needs. Advised clients on system integration, data migration, training, and post-implementation support for a smooth transition. Conducted needs assessments and gathered requirements to align ERP solutions with organizational goals. Designed and executed change management strategies to facilitate successful ERP adoption. Provided strategic guidance on ERP best practices, system configuration, and process optimization.
KEY PROJECTS Oracle 11i HR,Payroll and Oracle Learning Management : Launched for Bahrain Defence Force (BDF) Provided end-to-end expertise and performed major project functions, including fit-gap analysis, preparation of documentation under AIM methodology, migrating data from legacy system, developed XML and discoverer reports, set up flexfields and Special Information Types (SIT), set up position and organization hierarchies,Involved unit testing and bug fixing,Forms Customization & Personalization,Involved in coding PL/SQL programs, developed procedures, functions and packages, API's,Alerts,workflow and Payroll support, and set up for Oralce Learning Management System, trained end-user groups. KEY PROJECTS Oracle Developer Suit (Forms10g-Reports10g) and SQL/PL SQL: Launched for Ministry Of Housing and Electricity and Water (MOHEW) Developed Custom Application to meet client business requirements. Developed Custom Foms and reports, Involved in coding PL/SQL programs, developed procedures, functions and packages. Oracle Developer (Forms6i-Reports6i) and SQL/PL SQL: Legacy Database Platform for IMTAC LLC Provided technical project support, including forms and report development, supporting financial modules, administering database servers. Oracle Developer Suit (Forms10g-Reports10g) and SQL/PL SQL: Launched for Ministry Of Higher Education (MOHE) Provided technical project support, including forms and report development, Involved in coding PL/SQL programs, developed procedures, functions and packages.
Successfully led the implementation and ongoing management of Oracle E-Business Suite HRMS modules, including Core HR, Payroll, Self-Service, and Talent Management. Demonstrated expertise in: o System Configuration and Customization: Configured and customized HRMS modules to align with complex business requirements, leveraging Oracle SQL, PL/SQL, Oracle Forms, and Reports. Developed custom solutions using OAF to enhance system functionality. o Integration and Data Management: Ensured seamless integration of HRMS with other Oracle modules and third-party systems, optimizing data flow and accuracy. o Business Process Optimization: Conducted in-depth business process analysis to identify improvement opportunities. Implemented streamlined workflows and approvals to enhance efficiency and compliance. o Project Management and Delivery: Successfully managed HRMS projects from inception to completion, adhering to timelines, budget, and quality standards. o Client Relationship Management: Built strong relationships with clients by providing exceptional support, training, and post-implementation services.