Lahore, Punjab, Pakistan
I work as a Virtual Assistant, Medical Biller, and Technical Support Specialist at UMH Billing, where I handle a mix of administrative, billing, and tech-related tasks. I manage the medical billing process, including claim submissions, follow-ups, and resolving denials. I also provide technical support and help troubleshoot issues when needed. In addition, I oversee team operations, making sure work is completed efficiently and on time. I’m organized, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced environment.
In this role, I support U.S.-based healthcare providers by handling day-to-day administrative tasks, managing insurance claims, and coordinating provider credentialing with payers. I ensure smooth operations, accurate billing, and timely credentialing to help practices stay organized and compliant
Support Massachusetts Mind Center, Awaken Mind Center, and Mindwaves Mental Health. Skilled in managing schedules, patient inquiries, and EHR data entry while ensuring smooth office operations.
Support Massachusetts Mind Center, Awaken Mind Center, and Mindwaves Mental Health. Skilled in managing schedules, patient inquiries, and EHR data entry while ensuring smooth office operations.
As a Virtual Assistant, I manage admin tasks on an online portal. This includes handling emails, scheduling appointments, and organizing documents. Additionally, I help boost sales on the portal by creating listings, responding to customer inquiries, and ensuring a smooth buying process. My role is to support the portal's operations efficiently and effectively
I started my career at Linkage Services as a Customer Sales Executive, where I built a strong foundation in sales, communication, and client handling. Over the course of five years, I took on different roles within the company, gaining hands-on experience and learning how to adapt in a fast-paced environment. I experienced both the ups and downs of the business, which helped me grow professionally and stay resilient. Through consistent performance and dedication, I was promoted to Manager, where I led a team and oversaw daily operations. Our work focused on US energy sales and UK recruitment for nursing homes, giving me exposure to international markets and diverse client needs. In this role, I managed team performance, ensured targets were met, and supported team members to achieve their goals while maintaining quality and efficiency.