Nashua, New Hampshire, United States
12 years of retail experience in store volumes ranging from $1.5M - $15M Experience in upper level management with a demonstrated history of working in the sporting goods industry. Skilled in Coaching (People Development), Retail, Sales, Loss Prevention, and Management. Strong community and social services professional with a Associate's degree focused in Interdisciplinary Studies With An Emphasis In Social Behavior And Self Development from Fullerton College.
Directly responsible for the recruitment and hiring, on boarding, and ensuring success of employees in their store location. Identifies sources, develops and trains a suitable back fill for their own position to maintain business continuity for store changes, scheduling or time off, and job changes. Create and maintain positive employee relations through building, leading and developing a quality store team. Ensure on-going specific and immediate coaching and feedback, ongoing employee performance management and delivery of all performance documentation in a timely manner. Execute and maintain visual merchandising standards consistent with company brand standards and directives. Analyze market trends in partnership with District/Area Manager to ensure an effective strategy exists that drives sales revenue opportunities and achieves visual merchandising standards. Achieve/Exceed all financial and operational objectives with regards to expense control, loss prevention, audits/checklists and weekly reports. Manages team to ensure compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff members.
Support Store Manager and Sr. Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations. Coach and develop staff to provide a world class shopping experience through the effective execution of extraordinary brand selling and service culture and concierge program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
Challenge, motivate, drive, inspire, and teach myself, my peers, and my athletes to aspire for their goals and what they believe in. Drive business results through transparent feedback to myself and others and utilize strategic planning to aline company goals. Build lasting connections with consumers through brand passion.
Challenge, motivate, drive, inspire, and teach myself, my peers, and my athletes to aspire for their goals and what they believe in. Drive business results through transparent feedback to myself and others and utilize strategic planning to aline company goals. Build lasting connections with consumers through brand passion.
Conduct interviews, orientation, training and development of athletes. Teach fellow managers operational procedures. In charge of budgeting & forecasting employee schedules. Organizing community events. Coaching athletes and fellow managers around policy & procedures. Give direction to athletes in one on one conversation. Run the building while store manager is out of building. KEY ACHIEVEMENTS: - Through operational excellence & employee development increased comp sales by 40%