Amber Baldwin

Customer Service Manager @ Sorensen Moving & Storage | Onboarding, Recruiting

Greater Orlando

About

People Operations professional with extensive experience supporting end-to-end employee lifecycle operations in a high-volume environment. Expertise in HRIS data management, onboarding and off boarding coordination, payroll and timekeeping audits, PTO and FMLA administration, and front-line employee support. Service-oriented, detail-driven, and highly collaborative, with a strong commitment to data integrity, compliance, and inclusive employee experiences. Open to connecting about HR, operations, and new opportunities.

Experience

  • Customer Service Manager at Sorensen Moving & Storage Co., Inc.
    Mar 2025 - Present · 1 yr 5 mos

  • Publix Super Markets (18 yrs 9 mos)
    • Assistant Customer Service Manager
      Jul 2022 - Mar 2025 · 2 yrs 9 mos

    • Customer Service Team Lead
      Jul 2006 - Jul 2022 · 16 yrs 1 mo