Evansville, Wisconsin, United States
I’m a Communications professional with 9+ years of experience in corporate communications and event planning. I specialize in cross-functional collaboration, developing engaging content, and coordinating events that foster connection and community. I’m passionate about creating meaningful connections—whether through digital platforms, in-person experiences, or compelling storytelling. I’m always eager to bring energy, creativity, and purpose to every project I take on.
- Develop and direct membership services by managing internal databases and event logistics while simultaneously providing value-added member services, such as one-on-one meetings, immediate referrals, and establishing resources. - Strategically identify businesses in a position to benefit from MESBA membership and maintain weekly communication and contact with potential new members in order to secure ongoing membership growth. - Continuously assess member satisfaction by resolving sensitive board-related matters and complex issues raised by members; provide enhanced communication and take other action as required to maintain excellent member relationships. - In less than two months, planned and executed two small-scale and one large-scale events by directing and managing all aspects of event programs, including staffing, catering, arranging speakers and promoting events across all MESBA social media and online networking channels.
- On a daily basis, actively engage 30 new clients and members by providing excellent customer service and demonstrating a complete understanding of all studio related services and programs. - Serve as a conduit between clients, therapists and studio management by effectively communicating client needs and concerns in order to deliver and enhance services to studio members and therapists. - Streamlined membership suspension and termination processes by utilizing software to efficiently and accurately capture client data while simultaneously eliminating human error and backend, redundant data entry. - Manage all front desk operations including supervision of massage therapists to ensure proper standards of excellence including adherence to guidelines set forth in the employee handbook, corporate policies and procedures.