Amber Baldwin

Front Office Operations Manager

Australia

About

Passionate hotelier with over a decade of experience across luxury, boutique, and airport hotels. My hotel career began at Palazzo Versace, where I discovered my love for creating exceptional guest experiences- a passion that’s guided me through roles spanning guest services, housekeeping, reservations, and operations. From pre-opening projects with Mantra to leadership roles at AVANI, Palazzo Versace, and The Langham Gold Coast, I’ve built expertise in guest relations, team leadership, and operational excellence. Now, as Front Office Operations Manager at Rydges Gold Coast Airport, I’m proud to lead a dynamic team dedicated to delivering memorable stays and genuine hospitality.

Experience

  • Rydges Hotels & Resorts ()
    • Front Office Operations Manager
      Jul 2025 - Present · 1 yr 1 mo

    • Reservations Manager
      Oct 2024 - Jul 2025 · 10 mos

  • Zone Manager at MECCA Brands
    Aug 2023 - Oct 2024 · 1 yr 3 mos

  • Assistant Manager - Front Office at Langham Hospitality Group
    Oct 2022 - Aug 2023 · 11 mos

  • Duty Manager at Palazzo Versace Gold Coast Australia
    May 2022 - Oct 2022 · 6 mos

  • Duty Manager at Avani Hotels and Resorts
    Jun 2019 - May 2022 · 3 yrs