Noida, Uttar Pradesh, India
A creative, enthusiastic, learner with about 6 years of experience in business consulting and technology sales. Passionate about helping customer realize their digital transformation with consistent business growth, strategic vision and forging strong relationships. I look forward to work in challenging environment in those fields to bring out the best out of me. - I see myself as competitive, motivated, and result driven executive who believes that world is full of untapped opportunities. Learning everyday to become an expert at attracting, driving sales & revenue growth B2B/B2C, closing high-value deals and working with powerful sales team. - Sales and Sales Management, Key Account Management, Customer Engagement, Project Management, Cross-Functional Leadership, New Business Development, Account Management, Sales Forecasting & Management, Organisational Skills, Contract Negotiations, Computer Proficiency Microsoft Word, Excel, PowerPoint, Bilingual- English/Hindi. - I enjoy travelling and connecting with people to explore new cultures, developing strong relationships with all I come in contact with and continuously strive for perfection. So if you ever want to bounce ideas off of me, please feel free to connect with me: [email protected]
- Enhanced trust and security via advanced digital solutions for background verification, risk assessment, and compliance solutions. - Delivered seamless verification with Background Verifications, SignDrive, AuthLead, InstaForms, and 180+ APIs, ensuring automation, analytics, and compliance. - Strengthened account performance and expanded business opportunities through growth, networking, cross-selling, and upselling, driving client acquisition, satisfaction, and revenue. - Exceeded ACV targets by 130% in Q3’24, 125% in Jan’25, 170% in Feb’25, 200% in March’25, 246% in April’25, 188% in May’25, 121% in June’25. - Exceeded DCV targets by 110% in Q3’24, 130% in Q1’25, 115% in April’25, 114% in May’25, 112% in June’25. - Received Growth Champion Awards for Feb’25, March’25, April’25 as well as Trailblazer Award for FY’25.
- Being a subject matter expert in CX and CPass industry, key responsibilities is to build relationship with relevant stakeholders from different industries who're primarily seeking help to get their communication channels streamlined. - Working for PAN India's market, primarily to onboard Large & Medium Enterprise educating brands about Gupshup's Omnichannel and Conversational Al platform. - Catering communication channels like WhatsApp Business, Instagram, Viber, SMS, Voice, RCS, GBM (Google Business Messaging), Telegram and more. - Serving brands by adding more value to their primary messaging channels through Al-Enabled Chatbots and Voice Bots. - Promoted within 6 months, closing 19 accounts with value larger than $3M.
- Responsible for new business development via prospecting high-value target accounts, qualifying customer needs, and closing the business. - Generated new business by leveraging established networks, relationships, independent research, and lead management pipelines to expand offerings for customers. - Fostering and managing a portfolio of 80+ accounts, a portfolio worth $500K ARR. - Conducted thorough research on each business, including products/services, industries, consumer demographics, ratings, competitive differentiation, and revenue. - Developed and executed a comprehensive partner strategy to drive new revenue opportunities with digital marketing agencies, technology resellers, consulting firms, and C-Pass companies. - Acted as the internal advocate for customers, bridging the gap between client needs and internal stakeholders, ensuring alignment and addressing concerns promptly.
- Exceeded the sales target by 170% for FY 2022-2023 and 150% for Jan 2023- March 2023. - Earned Spotlight Award in Q1 and Q2 and the Star of the Quarter award in Q2 2022. - Utilized effective sales techniques and inbound/outbound telephone strategies to establish and nurture client relationships and identify product and service needs. - Foster, promote and facilitate LeadSquared offering across all the domain areas. - Employed consultative selling approaches to secure partnerships and negotiate offer details that align with financial and operational objectives. - Maintained project delivery, account farming, expansions, referrals, renewals, and payments from customers.
- Conducted outbound and inbound calls to existing and potential clients to foster continuing and new business relationships. - Successfully explained the benefits and values of CRM solutions to decision-makers while deflecting objections and asking open-ended questions to uncover pain points and provide solutions. - Developed new business with VPs and C-level executives from companies. - Surpassed weekly and monthly quotas. - Monitored project implementations to ensure on-time delivery without any gaps or delays. - Built relationships with existing clients and prospects to explore new opportunities and growth in the account. - Ensured renewals, monitored adoption and collections for existing and inherited accounts