United States
AI & Machine Learning Engineer with 8 years experience and a Master's degree in Computer Science from University of New Orleans. Equipped with the advanced written and verbal communication skills needed to navigate team-centric, remote work. Excited about designing and implementing serverless AI solutions.
Tech Lead — AI Agent Platform. Building the infrastructure that powers agentic experiences across the product: multi-agent orchestration, tool use (MCP), RAG, evals, guardrails, human-in-the-loop, and LLM observability. Partner with application teams to design agent workflows and ship generative features that hold up in production.
• Architected a new deployment structure for custom Machine Learning (ML) platform to resolve memory shortage issue through container deployments. • Built a NLP tool suite to perform feature extraction on over 115 million samples, providing leadership with insights into global company trends. • Developed automated data integration pipelines to collect ML feedback and facilitate continuous model retraining, ensuring models operated on accurate and up-to-date learning. ---------
• Revamped legacy tooling to develop a custom serverless ML platform, reducing project start-up costs by 97% and saving over 22,000 engineering hours across 4 subsequent business use cases. • Developed Natural Language Processing (NLP) application to resolve duplicated efforts amongst Security Intel and Content teams, identifying 20+ pre-existing duplicate items and streamlining their processes. • Trained models to prioritize over 16,500 events and triage more than 1,600 Intrusion Detection System (IDS) alerts, resulting in faster review and response to malicious activities. ---------
• Developed a template versioning feature for SmartShop web app to enable customer updates to business workflows and eliminate hours wasted on manual overrides for 6 different sites. • Added Coverity static security scans into CI/CD pipeline, preventing insecure code merges into the code base. • Spearheaded implementation and customer engagement for Google Analytics feature for French Quarter Festival mobile app to track usage by 7,000+ users ---------
• Maintained strong knowledge of all products and presented engaging and educational demonstrations. • Met monthly sales closing quotas on a consistent basis. • Resolved customer concerns and fostered customer retention by building relationships of trust and openness. • Handled all administrative aspects of the sale including: facilitating credit checks and customer contracts. ---------