United States
I am a healthcare leader specializing in laboratory revenue cycle operations, billing optimization, and compliance across multi-market health systems. My work focuses on strengthening front-end accuracy, improving reimbursement performance, and implementing workflows that reduce denials and protect revenue integrity. With experience spanning hospital outpatient, outreach, and reference lab operations, I partner closely with clinical, IT, managed care, and billing teams to streamline processes, enhance data quality, and improve patient and provider experience. I’m passionate about transforming complex challenges into sustainable solutions—whether through process redesign, contract strategy, payer analytics, or technology-enabled workflows. Driven by collaboration, accountability, and continuous improvement, I am committed to advancing healthcare operations in ways that support organizational mission, quality, and financial resilience.
Customer service representative for Mercy Health Youngstown. Included running health fairs, handling patient complaints, and handling billing issues.
Was laboratory generalist working in Blood Bank, Microbiology, Chemistry, Hematology and Coagulations