Guarulhos, São Paulo, Brazil
Hey, I'm Amanda! 👋🏻 Software Developer focused on building modern, responsive, and data-driven web applications. I have hands-on experience with frontend development, REST API integration, scalable component architecture, and intuitive UI development — always prioritizing clean code, performance, and best practices. 🚀 Stack: React, Next.js, JavaScript, TypeScript, Tailwind CSS, Node.js, Python, MySQL, Git/GitHub. 📌 Constantly improving my skills in frontend, backend, software architecture, cyber security, UI/UX, and web performance. GitHub: github.com/acerimac 📧 [email protected]
- Development of responsive interfaces using React, Next.js and JavaScript. - Implementation of front-end functionalities and interface componentization. - Use of Git and good web development practices. - Focus on usability, performance and code organization.
- Management of accounts receivable and billing, ensuring strict cash flow control and accurate reconciliation of payments. - Monitoring overdue accounts and handling collections, reducing payment delays and maintaining up-to-date receivables. - Operation of ERP systems, optimizing monthly closing processes and improving report accuracy.
- Provided support and reservation scheduling services, assisting guests with inquiries and coordinating accommodations efficiently. - Handled telephone support, including communication in English, ensuring effective assistance for international guests and accurate data processing. - Contributed to a smoother and more personalized customer experience by minimizing communication errors and improving the efficiency of the hotel’s reservation flow.
- Provided technological support for internal corporate systems, opening and monitoring technical support tickets to ensure operational continuity across departments. - Managed service request tracking and acted as a liaison between users and technical teams, optimizing communication flow and improving the organization and response time of support demands. - Assisted in troubleshooting and resolving basic IT issues, contributing to improved system reliability and enhanced user satisfaction across the organization.