Noida, Uttar Pradesh, India
Seasoned Senior Quality Assurance professional with 6+ years of diverse experience in manual testing, ETL testing, Performance testing, and BI testing. Proven expertise in ensuring the delivery of high-quality software products by implementing rigorous testing methodologies and utilizing a broad range of testing tools. Proficient in Postman and JMeter for API testing and performance testing, with a solid understanding of SQL and a foundational knowledge of Java and Python. Enthusiastic about contributing comprehensive testing expertise to drive product quality, optimize performance, and support the overall success of dynamic development projects. Eager to leverage a diverse skill set and extensive experience in ensuring the delivery of reliable and innovative software solutions.
- Achieved a 30% reduction in defect resolution time through the implementation of efficient testing processes. - Played a pivotal role in collating with team members to streamline testing efforts and enhance project outcomes. - Acted as a key liaison between QA, development, and business teams, facilitating effective communication and problem-solving. - Consistently delivered high-quality results within tight deadlines, exceeding client expectations and driving customer satisfaction.
- Conducted diverse testing levels, including unit, integration, functional, non-functional, and UAT testing. - Identified gaps in ETL processes on dashboards (Tableau and PowerBi) and web applications, created appropriate test cases to verify the accuracy of business intelligence.
> Experience in maintaining overall test strategy, creating test plans and test cases, existing test design documents, defect reporting, test status reporting. > Working with stakeholders (including client Manager, Operations Lead, Batch Lead) to conceptualize and document the generic strategy and scope of the project. > Coordinating with Lead Analysts and Client Managers to translate client requirements into the actual project plans. > Conducting early testing to eliminate defects at early state reducing the bug fixing cost and timeshare RCA with all stakeholders. > Project Initiation, Project Planning, Scope Management, UAT, Quality, and Risks. > Manage the entire testing activity with different Test management tools
> Analyze, test, document, and maintain retrieved data to generate valuable intelligent data reports through spreadsheets, tables, and reports (Tableau). > Work with client Manager and Lead Analyst to build a strategy for the most effective and time efficient methods to deliver high-quality client results. > Perform End to end internal process audit and debug/troubleshoot and defect if found. > Researching about impacts over the system due to the present defect and utilizing the current data to identify the root cause of the defect. > Modify Existing SQL programs for performance enhancement or new client requirements. > Manipulate and prepare data, extract data from database using SQL.
> Responsible for configuring and testing AON Hewitt's proprietary Total Benefits Administration (TBA) based on analysis document of client services. > Completes high-level testing to ensure no major defects are in the code. > Create and execute test plan (including regression testing) by identifying/creating test participants and performing calculations for expected results. > Delivering complex reports according to the client's requirements to various stakeholders across the organization using SQL code. > Document defects when actual results do not meet expected results. > Resolve issues with test cases or set up and re-test configuration. Escalate issues as needed.