Noida, Uttar Pradesh, India
Highly motivated and results-driven professional with over 3 years of proven success in sales and customer service, specifically in the UG/PG domain. Adept at leveraging technology to enhance educational experiences, drive student engagement, and achieve business growth. Passionate about contributing to innovative solutions that empower learners and educational institutions.
Generated a targeted pool of prospective students by identifying their upskilling needs and aligning them with relevant UG/PG programs, demonstrating a deep understanding of educational pathways and career development.
Generated a targeted pool of prospective students by identifying their upskilling needs and aligning them with relevant UG/PG programs, demonstrating a deep understanding of educational pathways and career development. Managed sales cycles for high-value online UG/PG degree programs with a ticket size ranging from ₹1,50,000 to 40000 Provided comprehensive program information over the phone, effectively resolving student inquiries and building a strong enrollment pipeline, highlighting excellent communication and problem-solving skills crucial for EdTech sales and student counseling. Consistently achieved weekly and monthly enrollment targets, resulting in an average of 15+ new enrollments per month and exceeding quarterly targets by 10%, showcasing strong time management and prioritization skills essential for managing high volumes of student support requests and driving educational program adoption.
Spearheaded multi-channel client acquisition strategies within the education sector, successfully building a robust pipeline and securing 194 new client acquisitions, demonstrating strong market penetration capabilities in educational institutions. Managed sales cycles for high-value online UG/PG degree programs with a ticket size ranging from ₹1,50,000 to 40000 Cultivated and maintained strong, enduring relationships with educational clients, ensuring high satisfaction and fostering repeat business through proactive engagement and understanding of their evolving needs. Delivered exceptional customer support via phone and email, resolving an average of 20+ inquiries daily with a 95% customer satisfaction rating, showcasing expertise in education sector.