New Delhi, Delhi, India
Highly accomplished and result-oriented professional with 23+ years of experience as Data Researcher III, Medical Researcher, Business Transcription, Proofreading & Editing in the Health care & wellness industry as well as business world. Seeking an opportunity to utilize my team leader experience combined with computer expertise, organizational capabilities abilities, and transcription experience in handling projects and customers to satisfaction. Subject matter expert in preparing case histories, medical records, and reports with Strong knowledge of medical terminology and procedures with excellent eye, hand, and auditory coordination, editing, and proofreading skills. Possess HIPPA knowledge and worked on an online transcription platform (GoTranscription, Scribie) of general transcription with adherence to client specifications and turnaround time. Instrumental in training new staff members ranging from 12 to 15 and contributing with critical improvements to increased productivity and achieving goals and deadlines within timeframes.
• Responsible for creating publication-quality transcripts of conference calls, interviews, webcasts, phone calls conducted by clients using intelligent speech recognition software along with other state-of-the-art editing tools to deliver transcripts in real-time with the highest quality. • Accountable for directly uploading the files per client-defined quality parameters and maintaining the quality standards. • Proficient in editing with the ability to read and listen to the corresponding dictation, verify speaker demographics, make grammar, punctuation, and format changes, ensure consistency and clarity of meaning, and adhere to client preference if required. • Competent typing speed to type between 45 and 60 words per minute with speed and accuracy with an eye for details and to proofread and edit transcripts against the event's audio to maintain a low error rate, contributing to high-quality transcripts. • Creating a publication-quality transcription of teleconferences/webcasts of corporate conference calls utilizing speech recognition software and the latest technologies in editing tools. • Capable of writing and formulating routine reports and correspondence daily with proper compilation. • In-depth knowledge of Anatomy and Physiology to use appropriately with flawless English written & oral communication and listening skills. • Expertise in accurately reading & interpreting documents like safety rules, operating & maintenance instructions & procedure manuals and concentrating, focusing& delivering consistently in a fast-paced, deadline-driven environment. • Effective cross-functional communication with physicians, staff, customers, and other employees is needed for smooth operations. • Identify and acquire current trends and advancements in medicine and transcription-related topics. • Utilize appropriate electronic references and other research resources to make the document 98.5% accurate and error-free.
Responsible for the project's testing phase to ensure that final products meet the organizational standards. • Identify whether products are functional, reliable, and meet the end user's expectations. • Analyze data, trends, and patterns and identify problem areas to recommend improvement solutions. • Motivate the team to deliver results within the time frames and achieve the desired outcomes with a focus on a strong ability to learn and apply new/emerging technologies. • Develop solutions for organizations to tackle complex challenges and to improve quality care through improved process management.