Greater Chicago Area
Experienced healthcare program and project manager, I've led high-priority strategic projects across diverse healthcare domains, including lab, pharmacy, oncology, value-based care, patient access, and digital health. I enjoy working on projects that require both vision and action, and I enjoy working with people driven to make an impact to patient care. Coworkers describe me as: Positive. Resilient. Resourceful. Leader. Collaborative. Accountable.
As part of Chartis’ Performance Transformation team, I partner with health systems to advance enterprise patient access strategies, leading complex initiatives across clinical, operational, and technical teams. My work focuses on scheduling optimization, referral management, and digital access transformation to improve patient experience and organizational performance.
At Hummingbird, I helped healthcare systems transform patient access by optimizing the people, processes, and technology that drive access operations.
Led system-level strategic initiative to transform patient access to specialty care via operational and Epic changes to provider templates, decision trees, appointment requests, workqueues, and ticket scheduling across 11 service lines
Cross-functional leader of external and internal priorities to support client digital health transformation
Led system-level initiatives selected to support key performance indicators and financial performance