Alyssa (Esteves) Erenstein

Recruiting Operations Leader @ Zip

New York City Metropolitan Area

About

People and Recruiting Operations leader with 10+ years of experience building, implementing, and running core recruiting and people programs for growing organizations. I focus on creating scalable systems across hiring, onboarding, performance, compensation, engagement, and People Ops, incorporating AI and automation to streamline operations, enhance insights, and support better decisions for leaders and employees. What I build and own: - End-to-end People Operations functions (policies, tools, workflows, team) - Compensation, leveling, and performance programs that scale with growth - Operational processes for hiring, onboarding, performance, and exits - Clear documentation and decision frameworks for leaders and employees - I work best in fast-growing environments where structure needs to be built thoughtfully and pragmatically, without overengineering. Systems I use: - ATS: Ashby, Greenhouse - HRIS: Workday, Rippling, BambooHR, ADP - AI: ChatGPT, Claude - Performance Management / Engagement: Lattice - Reporting: Tableau - Project Management: Asana, Trello, Notion, Jira Open to networking!

Experience

  • Head of Recruiting Operations at Zip
    Jun 2026 - Present · 2 mos

  • Head of People Operations at Polygon Labs
    Feb 2024 - Present · 2 yrs 6 mos

  • Gemini ()
    • Head of People Operations
      Dec 2022 - Feb 2024 · 1 yr 3 mos

    • Associate Director, Global Talent Strategy & Operations
      Jan 2022 - Nov 2022 · 11 mos

    • Senior Manager, Global Talent Strategy & Operations
      Apr 2021 - Dec 2021 · 9 mos

      Gemini Trust Company, LLC (Gemini) is a next generation cryptocurrency exchange and custodian that allows customers to buy, sell, and store digital assets such as bitcoin and ether. Gemini is a New York trust company that is held to the highest level of fiduciary obligations, capital reserve requirements, and banking compliance standards. Gemini was founded in 2014, by brothers Cameron and Tyler Winklevoss, to build a bridge to the future of money. For more information, visit Gemini.com.

  • Yext ()
    • Senior Manager, Global Recruiting Operations
      May 2020 - Feb 2021 · 10 mos

      - Mentors, leads, and develops a global team of Recruiting Coordinators and Recruiting Operations professionals - Oversees Greenhouse (ATS) and the Recruiting tech stack that integrates with it (Gem, Interview Schedule, Textio, Workday HRIS) - Analyzes inefficiencies and hiring challenges to drive operational excellence to improve recruiting processes that are scalable, auditable, compliant - Responsible for documenting and maintaining all systems and processes for Recruiting

    • Manager, Global Recruiting Operations
      Apr 2019 - Apr 2020 · 1 yr 1 mo

    • Manager, Recruiting Programs
      Sep 2018 - Mar 2019 · 7 mos

  • Entrepreneur Coordinator at Golden Seeds
    Oct 2013 - Jan 2016 · 2 yrs 4 mos

    Overall, I was responsible for all communications with entrepreneurs from their initial contact with Golden Seeds, through the initiation of the due diligence process. In addition, I: - Built quality rapport with entrepreneurs - Served as first point of contact for all entrepreneurs - Coordinated, scheduled, and attended entrepreneur pitches - Produced event materials for all pitch events in all of our chapters - Evaluated over 325 annual potential investment opportunities and provided feedback to applicants - Tracked companies in due diligence - Facilitated beta test/client development of ProSeeder, a financial cloud-based investment platform - Moved companies through workflow, logged feedback, and provided company updates through ProSeeder - Trained new hires and entrepreneurs on ProSeeder - Reviewed resumes and interviewed candidates for open positions at Golden Seeds - Updated and audited internal registry of all investments made - Facilitated syndications between other VC's or entities - Attended start-up networking conferences and events