Bursa, Türkiye
Bilgi İşlem Uzmanı
*Providing technical support for end-users across hardware, software, and network issues. *Managing IT inventory and daily Help Desk operations. *Performing system checks and ensuring operational continuity *Supporting new device installation and technical support processes *Troubleshooting and resolving incidents efficiently to reduce downtime *Supporting initiatives to improve user experience and streamline IT processes
*Provided technical support for school staff and administrators. *Managed printers, wireless access points, firewalls and classroom technologies. .Supported digital education platforms and internal systems
*Provided field technical support for clients including hardware setup and issue resolution. *Delivered Office 365 support and maintained licensing compliance (Microsoft SAM). *Assisted with IT asset tracking and documentation.
Planlama Departmanı