Istanbul, Istanbul, Türkiye
I have 11 years` work experience in IT supporting services. My previous positions have taught me the importance of developing and maintaining professional relationships with internal and external customers. I am one of those who can approach the complex problems with different perspectives and find permanent solutions. I always care about teamwork and different ideas. I like to improve myself both personally and professionally and able to manage stress in multiple duty situations and keep inter-departmental communication at the highest level. I am confident that my technical skills, work experiences and communication abilities would provide benefit to your organization and customers. • Planning, Installation and Management of IT Infrastructure systems • On-Site and Remote End-User Support • Hardware and Software Support • IT Operation and Service Management • Incident, Problem, Change and Release Management • Preparing and Submitting All Needed Reports • Team Management and Performance Evaluation • Implementation of ITIL Concepts • Multi-project Management • IT Budget Planning and Execution of Projects within Budget
- Microsoft Azure Cloud Solution & Configuration & Managament & Security - Amazon AWS Cloud Solution & Configuration & Management & Security - Microsoft Platform Core Services (Active Directory,DNS, File Server.etc...) Management & Configuration & Security - System Center EndPoint Manager Management & Configuration - Microsoft Office 365 Management & Configuration - Intune Management & Configuration ( Auto Pilot ,Profile ,Co-Management integration ) All devices - SAP Migration Project Management - WMS Migration Project Management - Kiosk Management - Management of automation and IOT devices in factories - All the System Administrating, Configuration, Migrating and Troubleshooting - AKS Managament & Configuration & Troubleshooting - Disaster Recovery Planing & Coordination & Implamanting - CyberArk PAM Management - Linux Server Farm Ansible Patch Management & Configuration Management & Software Deployment Management - Ansible Automation Managements - AD Red Forest Tier Management -Onpremises SQL to Azure Managed Instance Migration Project Management
Microsoft Platforms Principal Specialist -L3 support for On premise and remote +500 customers support. -Administrating, Configuration, Migrating and Troubleshooting Active Directory, -Installation, configuration and Identify, investigate and resolve Exchange 2010/2013/2016/2019 On-premises and hybrid Solutions. -Configuring, Deploying, Troubleshooting, Performance and DUMP analysis, Availability and Administrating Advanced Windows Server 2012/2016/2019 Services (ADFS, CA, Radius, GPO, DHCP, DNS, File Server etc.) -Microsoft Server Cluster 2008/2012/2016/2019 Architecture, Concepts, Configuration and Troubleshooting. -IIS Concepts - Architecture, Configuration, Troubleshooting with fiddler etc.. -Automation and Scripting with PowerShell -Cloud solutions for customers with Microsoft Azure, Microsoft 365, -Configuring, and Administrating Identity Management with Azure Active Directory and Windows Server -Veritas Enterprise Vault 11/12, - Symantec Endpoint Protection 12/13/14 and McAfee ePO 4 -Remaining technically competent in a broad range of IT products & technologies Some Major Projects handled -Exchange Server migrations projects 2010/2013/2016/2019. - Active Directory migrations from Windows 2008 to 2008R2, 2012R2, 2016 - Symantec Enterprise Vault 10/11/12 to v14 Installation and Migration. - Office 365 integration and transition projects 6000+ virtual and physical server management • Patch Management • Incident Management • Request Management • Change Management • Microsoft Platforms Management for product Management • Microsoft Cloud for Azure troubleshot and Managements • Data Center Managements • External customers & Enterprise Customers case study and troubleshot • Weekly the customer is technology meeting • Weekly reporting to the department manager
Infrastructure Operation Managaments