Madrid, Community of Madrid, Spain
Experienced business leader with a strong track record of revenue growth, customer satisfaction and developing high performaning teams. Multi-industry skills including Real Estate, Property development and Hotel Operations.
Responsible for the global Real Estate strategy, delivering an enhanced student experience to our students throughout our academic centres and their housing needs.
Led the expansion of operations from 5,000 beds in 2 countries to over 18,500 beds across 7 continental European markets, establishing a solid platform for continued growth in Southern and Eastern Europe.
Developed and implemented strategies based on three business cornerstones: Service Excellence, Team development and Commercial success. With over 15 years experience delivering 5-star service, we recognise that team retention and development plays a pivotal role both in the service and commercial success of an experience based proposition within PBSA. This allows us to provide assistance to investors on acquisition of new properties and asset management.
Charity dedicated to promote the hospitality industry as a career, develop hospitality standards and offering continuous professional development.