Alondra Serrano-Cruz

Cybersecurity Analyst, Certified Business Continuity Professional, MMGT

Puerto Rico

About

Experience

  • LUMA Energy (Full-time · 3 yrs 9 mos)
    • Cyber Security Analyst
      Aug 2024 - Present · 1 yr 11 mos

      - Cybersecurity analyst with experience in designing and implementing Group Policy Objects (GPOs) to support secure and standardized system configurations - Experienced in creating and maintaining incident reporting documentation to support security operations and response processes - Privileged Access Management (PAM) administrator with a focus on controlling and securing high-level access within enterprise environments - Hands-on experience with security and IT management platforms including vulnerability management, endpoint protection, and identity/security tools. - Knowledgeable in implementing and aligning security practices with the Center for Internet Security (CIS) Controls to improve organizational cybersecurity maturity - Focused on improving organizational security posture through access control, monitoring, documentation, and operational security best practices

    • Business Continuity and Disaster Recovery Specialist
      Oct 2022 - Aug 2024 · 1 yr 11 mos

      - Help developed the organization’s Critical Application Disaster Recovery (DR) plan - Supported cybersecurity, infrastructure, and architecture teams in the development and validation of Disaster Recovery documentation and procedures - Conducted TTX exercises focused on critical application recovery, business continuity, and escalation procedures - Documented findings and provided actionable recommendations to improve response coordination and communications - Developed and facilitated Business Impact Analysis (BIA) exercises across the organization to assess critical business functions and dependencies - Documented the IT Business Continuity Plan (BCP), outlining procedures to maintain and restore critical IT services during disruptions - Coordinated stakeholder engagement to identify and validate the operational impact of potential disruptions - Evaluated Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for key systems and business processes

  • Administrative Assistant at Laboratorio Clínico y Bacteriológico del Norte
    Nov 2021 - Oct 2022 · 1 yr