Alondra Cruz

Sales Associate at Tmobile Dealer

Passaic, New Jersey, United States

About

Experience

  • Sales Associate at T-Mobile
    Feb 2017 - Present · 9 yrs 5 mos

    -Assist customer in their shopping journey, online though customer care or in-store. -Meet all sales goals and quotas including purchase order receipts and transfers. - Overall support of the team by keeping up with the latest product knowledge and updates. -Maintenance a clean work environment. -Opening and closing the store in a timely manner.

  • Flight Attendant at Endeavor Air
    Apr 2022 - Jun 2022 · 3 mos

    -Responsible for ensuring the safety, security and comfort of all passengers. -Conducting pre-flight safety checks. -Welcoming passengers, verifying their tickets and directing them to their seats. -Briefing passengers on all emergency procedures, equipment and how to operate emergency exits. -Ensuring all standards are met and passengers comply with FAA policies. -Serving food and beverages to passengers. -Assist flight deck passengers with special needs, as needed.

  • Tropical Juice Bar (Paterson, New Jersey, United States · On-site)
    • Manager
      Jun 2014 - Feb 2016 · 1 yr 9 mos

      -Train new hires for work as crew-members and assistants. -Makes sure that all hygiene and sanitation standards are meet effectively. -Ensure appropriate food preparations activities. -Mentor existing employees to deliver food service excellence. -Set targets for employees and encourage them to meet them. -Handle all customer complaints and conflicts. -Manage inventory. -Perform marketing initiatives to ensure recurring and new business.

    • Store Cashier
      May 2013 - Jun 2014 · 1 yr 2 mos

      -Maintain high standards of customer service during high volume, fast paced operations. -Communicate clearly and effectively with clients , colleagues, and management. -Handled cash and credit transactions quickly and accurately. -Mastered point-of-service (POS) computer system for automated order taking. -Followed procedures for safe food preparation, assembly and presentation. -Built loyal clientele through friendly interactions and consistent appreciation.