Orlando, Florida, United States
Bilingual professional in both English and Spanish with 6+ years of experience in Human Resources, Administrative Management, and Hospitality Management. Caring and empathetic, while also maintaining focus and emphasizing partnerships to meet common goals. Looking to pursue a Masters Degree in Speech Language Pathology.
• Inflight - Lead Flight Attendant, responsible for customer safety and communication and execution of EHS & FAA regulations inside of aircraft. • LODO- Language of Destination Flight Attendant, utilizing my bilingual abilities to build trust with customers and affirm their safety.
• Responsible for sourcing, interviewing, using Kenexa and Brassing, and hiring qualified candidates for a variety of hourly mass roles for 5 Disney entities (Disney Call Centers, Disney Cruise Lines, ShopDisney, RunDisney, and Reservation Centers). • Developed assessment strategies with candidates that help identify their goals, relative experience, and assess their ability against position and company requirements to meet the recruitment KPIs. • Built relationships and work alongside Managers, Leaders, and Executives on exceeding deadlines of new job postings to ensure the development of new projects. • Responsible for Job Fairs throughout the Tampa and Orlando area.
• Responsible for recruiting using Bullhorn and Boolean searches, pre-screening, interviewing, tracking process, and matching qualified candidates for a variety of technical & healthcare positions. • Full Desk Recruitment: responsible for the full life cycle recruiting process for 3 States with an average of 35 monthly vacancies and managed payroll through Kronos. • Developed and managed a candidate database as part of the strategy of the team for current and future positions to meet KPIs. • Trained new employees joining the TA team.
• Manager responsible for 7 locations, including 200+ direct reports managing their record files through SAP and Workday • Responsible for monthly payroll process through WorkBrain and directed action plans using data analysis and annual operating plans on FrameWork. • Maintained and kept operations team focused on the critical components of operations through training and developing programs to drive guest satisfaction and the desired financial results. • Ensured that all safety both food and regulatory standards were met with the highest standard.