Houston, Texas, United States
It's a common theme; people want fulfilling careers and companies want top talent. Unfortunately, both parties experience roadblocks. That's where I come in. I balance a human-centered approach with AI and automation to drive impact. With a long-term mindset, I plan and launch initiatives to effectively attract, develop, and retain talent for growing organizations. Since my experiences are in the tech (SaaS) space, I’m particularly drawn to inclusive companies that are forward-thinking and have an entrepreneurial flair. With a T-shaped skillset, I blend both specialist and generalist skills, quickly adapting to support different areas of the business. I'm less focused on titles and more on how I can make an impact and share in the success in my next career play. I enjoy experimenting with different tools and have built with Zapier, Claude, ChatGPT, Ashby, Greenhouse, Lever, SeekOut, Hiretual, Gem, Juicebox AI, BrightHire, Ezra, Zoom, Slack, Asana, Coda, LinkedIn Recruiter, Calendly, Canva, Lessonly, Enboarder, and more. Whether it’s a comment, +1, heart, like, or share, I enjoy connecting about people-first topics and am happy to collaborate on presentation opportunities. ***If the content I share resonates with you and you're interested in opportunities at Zapier, explore our open roles using my link at https://bit.ly/3TZGaHf and mention my name on the application. I'm happy to share more about what life at Zapier is like.*** Clifton StrengthsFinder: Individualization, Arranger, Futuristic, Empathy, Maximizer AIRS Recruiting Certifications: PRC, CIR, CSSR HR Certification: SHRM-SCP Specialties: Talent Acquisition/Recruiting | Employer/Talent Brand | Human Resources/People | Onboarding | Training | Talent Development | Talent Management | Diversity & Inclusion -- NOTE: There are scammers impersonating Zapier recruiters so here are a couple of things to keep in mind to help protect against fraud: - All communications from Zapier will come from an official email address ending in @zapier.com. Any other email addresses (ex. @zapier.top, @zapierjobs.com) are fraudulent. - If you encounter anything unusual, such as requests for Skype text interviews, job offers without speaking live/meeting the hiring team, please let us know immediately at [email protected]. - You can report fraudulent activity to the FTC at https://reportfraud.ftc.gov/ and the FBI at https://complaint.ic3.gov/.
At Zapier, we're on a mission to Make Automation Work for Everyone. Working together remotely across 40+ countries enriches the range of backgrounds and perspectives from our team. This helps us build amazing software (SaaS) products that delight our customers. We're hiring! Join me: https://bit.ly/3TZGaHf -- Core portfolio: On the Business Recruiting (GTM / G&A / Ops) team focused on hiring global talent in the areas of sales, marketing, customer success, people/talent, business operations, finance, accounting, legal, and support. Flex portfolio: Leaning into technical recruiting as needed to support Zapier. • Outside of core recruiting work, I’ll dive into initiatives where I bring an enablement/L&D lens. • I’ll flex into other areas of talent/people operations such as onboarding and total rewards. • I’m always looking for opportunities to optimize systems and processes with AI/automation while balancing the human side of work.
I'm rejoining the Total Rewards team in this secondment. My scope expanded to include accommodations.
TeamSnap is in the team sports software (SaaS) space. — • Blended role of team leadership and recruitment of senior technical (engineering, product, QA, etc.) and non-technical (marketing, sales, project management, customer experience, people, etc.) roles • Crafted content for our employer branding pages (Glassdoor, BuiltIn, AngelList, Comparably) and drove the "Best Places to Work" survey process with Outside Magazine, leading to being recognized as one of top 50 • Built onboarding plans for new recruiters and crafted talent acquisition-related training (manuals and videos) to enable team performance
HCSS is in the construction software space. — Started on the marketing team and then transitioned to HR. Along the way, I've grown from a Talent Acquisition Advisor to a Lead Talent Acquisition Advisor to a Talent Acquisition Supervisor. Talent acquisition: • Blended role of team leadership and recruitment of mid/senior-level technical (software development, QA, IT, cloud, product, etc.) and non-technical (sales, marketing, customer success, implementation, project management, accounting, HR, etc.) roles • Defined our talent acquisition processes and implemented various recruiting/sourcing/branding tools to enable team performance. Over time the team reduced new hire turnover from 14% in 2016 to <6% in 2021, signaling we were making stronger matches • Coached junior team members to recruit top talent through avenues including social media, hiring events, universities, community partnerships, meetups/mixers, and referrals Employer branding/recruitment marketing: • Tackled initiatives including a careers site revamp, managing our employer branding pages, launching the InsideHCSS blog to highlight employee stories, and creating our #insidehcss culture hashtag to drive employer brand awareness. These initiatives led to a 1.75x increase in monthly careers page traffic, driving inbound applicant flow and helping reduce average time-to-fill from ~67 to ~48 days HR: • Taught new hire onboarding classes and guided employees on internal career opportunities • Led our annual "Best Companies to Work for in Texas" survey process, competing against other organizations to be featured while helping HCSS drive positive change via employee feedback and sentiment. Recognized every year, including ranking as high as #2 in 2017
Served as part of a group of advisors on the product development efforts for ZenLeap’s Talent Management Platform and related services. ZenLeap was acquired by STEM Fuse and rebranded as XLeap.
Blinds.com/GCC is in the e-commerce space. — Joined the HR team in a recruitment role and while growing my recruiting/sourcing skills, I developed an interest in the marketing side of talent acquisition. Talent acquisition/HR: • Full life-cycle high-volume recruitment (5-15+ hires/month) of sales and customer service roles as well as supported recruitment of other departments. By providing a positive candidate experience, maintained a 96% offer-acceptance rate • Supported onboarding by taking new hires on a company history tour around town as part of the culture-immersive onboarding experience Employer branding/recruitment marketing: • Launched initiatives including an internal "sweet jobs" page, an employee ambassador program, and a culture hashtag (#blindsdotcomlife)