Alka Singh

Product Manager | Banking & Payments Systems | Digital Platforms | Core Banking | API Integrations | Salesforce & ERP Integrations | 20+ Years Global Experience (USA, Canada, UK, India)

Mississauga, Ontario, Canada

About

Experience

  • Product Manager at The LCF Group
    Sep 2025 - Present · 11 mos

    Seasoned Product Manager & Banking Technology Leader with 20+ years of experience delivering core banking platforms, digital banking systems, payment solutions, and large-scale API integrations across the USA, Canada, UK, and India. I’m known for bridging business needs with technology delivery, creating clear product roadmaps, and leading end-to-end product lifecycles—from ideation to rollout—within highly regulated BFSI environments. My approach blends strong product strategy, techno-functional depth, and agile execution, ensuring measurable impact on customer experience, operational efficiency, and risk reduction.

  • Fidelity Information Services (16 yrs 4 mos)
    • Tech Lead
      Sep 2009 - Dec 2025 · 16 yrs 4 mos

    • Solution Architect Application PM
      Jan 2020 - Sep 2025 · 5 yrs 9 mos

      Core Banking Platform. Expertise in Lending setup, Business Banking.

  • Product Owner at FIS Global, Canada
    Jan 2020 - Sep 2025 · 5 yrs 9 mos

    Owned product roadmap for multi-bank online business banking platform, integrating external accounts and ERP systems (QuickBooks, FreshBooks, NetSuite). Defined integration strategy using RAILZ APIs for seamless ERP and banking data exchange.

  • Senior Technician at FIS Global, India & USA
    Dec 2012 - Dec 2014 · 2 yrs 1 mo

    Supported TouchPoint Sales & Service (TPSS) implementation for teller and back-office operations.

  • Product Owner at Max Bupa Health Insurance, India
    Mar 2011 - Dec 2012 · 1 yr 10 mos

    Owned product vision for online customer portal & payment gateway; defined user stories, backlog, and sprint deliverables.