Cary, North Carolina, United States
Alka Singh is a seasoned business specialist in the banking and insurance industry. She was a Product Owner in PNC Bank’s Enterprise Fraud Group and previously business lead for real time payments implementation at the bank. Alka has also worked on implementing insurance solutions for leading insurance clients.
Product owner in the Enterprise Fraud Group, end to end responsibility for new product integration and enhancements. Accountable for feature prioritization based on business value, lead grooming and ensuring integrity of the product backlog, and validating and accepting user stories. Responsible for business requirements analysis for fraud operations and strategy & analytics groups that help prevent and detect fraud. Ensuring data from all integrations for fraud rule writing, detection and decisioning are captured. Collaborate with business to support functional, user acceptance testing, business end to end and post deployment validation.
Performed as a key member of the Merger of Equals (MOE) team. As a Business Analyst, I was involved in consolidation of multiple applications in the Enterprise Content Management domain for the merger of BB&T and SunTrust banks. Responsibilities include • Creation of Current state and future state design • Creation of user stories and Participating in Agile activities • Help conduct sessions for mapping Also part of the MOE RPA team where responsibilities included • Defining RPA Policies, Framework and Procedures for Truist Bank(BB&T and SunTrust). • Impact Analysis of existing RPA Processes and Tools.