Uttar Pradesh, India
Experienced Supply Chain Management with a demonstrated history of working in the information technology and services industry. Skilled in Vendor Management, Management, Customer Service, Procurement, and SAP ERP. Strong operations professional graduated from Miranda House.
Designed and led a payroll SaaS RFP, negotiating full commercial terms (licensing, SLAs, implementation), improving process efficiency and accuracy, strengthening SLAs, improving cash flow, capping future cost exposure, and delivering 53% ($0.89 M) annual cost savings. Delivered $0.25 M in annual cost savings from E-brand store for gifting and promotional items. Built and successfully executed a Preferred Supplier List (PSL) for Staffing & Recruitment, improving hiring efficiency, optimizing recruitment costs, and supplier quality. Led a complex turnkey studio project from concept to completion, driving design, build, and vendor selection to achieve on-time, on-budget delivery, delivering 40% cost savings ($10 M). Managing and actively working to reduce the Total Cost of Ownership (TCO) for the recruitment category and digital inventory. Negotiated a 30% rate reduction with Naukri while reducing dependency by strengthening alternative recruitment channels. Led supplier consolidation initiatives, strengthening strategic partnerships and enhancing negotiating leverage to secure better pricing and SLAs. Led supplier consolidation and RFQ initiatives for production (film studio) vendors, improving spend visibility and securing volume-based discounts. Spearheaded BGV supplier consolidation project as part of HR procurement strategy, reducing multiple vendors into a streamlined supplier base. Negotiated rate cards, SLAs, and service levels, ensuring improved quality, compliance, and risk mitigation. Delivered measurable benefits including cost savings ($1.5 M), improved turnaround time, standardized processes, and enhanced governance.
Managed end-to-end procurement lifecycle for the entire Human Resources category, including high-volume recruitment, payroll, L&D, employee engagement, and benefits. Developed data-driven category strategies, demand forecasts, and annual sourcing plans in collaboration with HR, Finance, Legal, and business units. Executed the full sourcing cycle (RFP, RFQ, RFI), including supplier evaluation, complex commercial negotiations, and contract award processes. Successfully negotiated pricing models, SLAs, and KPIs to drive service efficiency and achieve significant, measurable cost savings. Instituted a proactive framework for continuous supplier relationship management, performance monitoring, risk mitigation, and adherence to corporate/regulatory compliance. Delivered significant results in cost reduction, process optimization, and strategic vendor standardization.
Managed an annual indirect spend portfolio of approximately $50 Million across HR Services, Translation, Training, Gifting, and Marketing. Spearheaded a digital inventory optimization project, reducing single-supplier dependency (Naukri) and delivering $2 Million in cost savings. Developed and implemented strategic recruitment solutions, including targeted job fairs in limited job board presence markets (e.g., Manila), enhancing candidate reach and optimizing hiring costs. Designed and deployed a catalog-based procurement system for translation services, streamlining transactional efficiency and reducing costs. Negotiated favorable commercial terms and SLAs with HR, training, and translation vendors, enhancing service delivery and compliance. Secured multi-year, multi-category contracts (e.g., LinkedIn) with annual price increases capped at 0–5%, ensuring cost predictability and stability.
Led end-to-end procurement for new/existing supplies and managed procurement for 2-3 affiliate entities across different geographical locations, aligning with global strategy. Negotiated pricing, warranty, and delivery terms, securing favorable commercial agreements and ensuring compliance. Published monthly dashboards to provide stakeholders with visibility into cost savings and performance. Developed MIS reports to evaluate vendor PQD (Product/ Quality/ Delivery) performance and streamlined contract finalization, coordinating with legal and cross-functional departments.