Aliya Aden

Federal Employee | Software Development Student | Managing Information Systems Degree Student | Veteran. | Hii everyone! Loading new skills in MIS & Software Let’s evolve together!

United States

About

Experience

  • Federal Employee at U.S. Office of Personnel Management (OPM)
    Jan 2024 - Present · 2 yrs 6 mos

    I take pride in blending precision with a personal touch. In my role, I managed our property book meticulously while reaching out to various military units through multiple channels. This hands-on experience not only sharpened my logistics skills but also deepened my commitment to clear, genuine communication.

  • Technical Support Representative at Apple
    Oct 2022 - Oct 2023 · 1 yr 1 mo

    I believe in connecting with every customer on a genuine, personal level. Throughout my journey, I've enjoyed troubleshooting issues, keeping up with the latest product changes, and always following up to ensure satisfaction. Being part of a dedicated business team, I’ve helped steer decisions toward better products, all while staying true to a core commitment to empathy and trust.