Charleston, South Carolina Metropolitan Area
Every engineering leader I talk to has the same problem. AI tools everywhere. ROI nowhere. Their team adopted Copilot. Maybe some ChatGPT wrappers. Leadership is asking "what are we actually getting for this?" and nobody has a good answer. I've been on both sides of that question. Here's what I've learned: the tool isn't the problem. The problem is that nobody redesigned the process around it. I built ExpandShare from the ground up. Restaurant tech for training and operations serving 100k+ employees. When AI tools hit, we didn't pilot. We shipped. One of the first AI knowledge base chatbots trained on customer data. Generative components across the platform. A full AI-powered course builder. Production features, not experiments. ExpandShare was acquired by Restaurant365. I stayed through integration, doubled revenue, and kept building. Now I help companies embed AI into how they actually build and deliver software. Not as a bolt-on. As an operating system upgrade to the entire SDLC, from code generation to testing to deployment. Right now I split my time between leading engineering and AI strategy at CoAdvantage and CareEleven, advising a stealth startup on its technical foundation, and helping dozens of startups stop experimenting with AI and start shipping with it. Different industries. Same pattern. Find where AI creates leverage in the development process, build the system around it, make it stick. I also build my own products. PeakOps is an agentic AI operations intelligence platform for restaurants, born from years of building in that space. AgentEM is an agent layer that replaced manual standup prep, surfaced blocked work, and gave engineering leaders real-time visibility into what's shipping versus what's stuck. As a fractional engineering leader and AI consultant, I help orgs go from "we're using AI" to "AI is in our operations." That means SDLC transformation, deployment strategy, data architecture, compliance, and the boring infrastructure work that turns demos into durable products. The range matters. Healthcare compliance is different from HCM. Startups move differently than enterprises. But the engineering problems are all the same, and I've solved them across all of it. I work with companies that are past the hype and ready to make AI a real part of how they build software. If that's you, DM me. If you're not sure yet, follow along. I share what I'm learning every week.
PeakOps helps restaurant, retail, and hospitality teams stay consistent, confident, and audit-ready, every day. We replace manual checklists, stressful audits, and after-the-fact reports with simple, habit-forming tools that make improvement part of the daily rhythm. Managers complete quick “micro-checks” or short video walkthroughs. They get instant feedback that highlights wins and flags opportunities to improve, before problems grow. For operators, it means: - Fewer surprises before inspections - Less travel and lower inspection costs - Stronger, more capable managers - Real-time visibility across every location Our mission is simple: Make operational excellence easier for every manager, every store, every day.
I am thrilled to announce my new role as Director of Product for Employee Training at Restaurant365 following the acquisition of ExpandShare. This marks a significant milestone as we integrate our innovative training solutions into the R365 family. Looking forward to this new chapter and the incredible opportunities ahead