Alisha Viljoen

Senior MIC Administrator

Durban, KwaZulu-Natal, South Africa

About

Highly experienced Administrative Professional with over 11 years of experience in finance, operations, and information management within high-pressure environments. Currently working in MIC Administration within SAPS, supporting operational planning, data management, and system coordination at station level. Proven ability to manage payroll processes, oversee performance tracking systems, maintain data integrity, and coordinate operational logistics. Strong background in customer service and administration, with a reputation for accuracy, reliability, and meeting deadlines. Detail-oriented, reliable, and proactive, with a strong ability to meet deadlines and support team objectives. Passionate about continuous growth,

Experience

  • Information Specialist at BRIGHTON BEACH POLICE STATION
    Jan 2026 - Present · 6 mos

    Contribute to the development and implementation of operational plans and performance frameworks, improving overall station efficiency. Manage and maintain critical databases and performance tracking systems, ensuring real-time accuracy and accessibility of information. Coordinate information systems across departments, enhancing workflow and communication. Ensure data integrity and compliance across mainframe systems through continuous monitoring and verification. Support management with accurate reporting and performance insights to aid strategic decision-making.

  • South African Police Service (SAPS) (Full-time · 12 yrs 3 mos)
    • Senior Administrative Clerk
      Apr 2014 - Present · 12 yrs 3 mos

      SACC Financial Clerk National Intervention Unit (NIU SAPS) 1 April 2014 – present Telephone & Cell phone Accounts (money related) Monthly Payroll for the Unit Dept letters Registry: Data of each member at the Unit Controlling Money for dept / Accounts Changing of Banking Details Admin related work Possessing of claims, booking of accommodation

    • Senior MIC Administrator
      Apr 2014 - Present · 12 yrs 3 mos

  • Owner at Bklyn beauty bar
    Jul 2018 - Present · 8 yrs

    Qualified bio sculpture and evo nail tech

  • Small Business Owner at Bright moon earings
    Oct 2022 - Present · 3 yrs 9 mos

    I am a small business owner that makes polymer clay earrings in my spare time

  • Administration Clerk at DURBAN NATIONAL INTERVENTION UNIT – SAPS
    Apr 2014 - Dec 2025 · 11 yrs 9 mos

    Manage financial administration including cell phone and telephone accounts, payroll support, and fund allocations. Oversee registry operations, including incoming/outgoing correspondence and document control. Coordinate deployment logistics, including accommodation bookings and travel arrangements. Process and manage overtime applications, ensuring compliance and accuracy. Maintain and update personnel records and administrative documentation. Assist with monthly payroll processes and ensure accurate financial reporting. Prepare itineraries and support operational planning activities.