Toronto, Ontario, Canada
Experienced Consultant with a demonstrated history of working in the banking industry. Skilled in Management, Project Implementation, Business Process Improvement, Derivatives, and Financial Services. Strong information technology professional with a Bachelor of Business Administration (B.B.A.) Co-op focused in Finance and Economics from University of Windsor.
Project: Fraud Technology Platform Overview: TD contract with PRM [Proactive Risk Monitoring System] ended and implementing new application (FICO) for its fraud prevention on domestic payments (i.e. Interac e-transfers) and Global wire transfers along with other payment methods Responsibilities: - As Senior Business Systems Analyst worked on a cross-portfolio and high visibility program to implement FICO for TD's fraud prevention application, successfully gathered business requirements from various channels by conducting POD session, defining scope and further documenting functional and nonfunctional requirements. - Developed requirements with clear acceptance criteria on JIRA and confluence, conducted multiple reviews with stakeholders and obtain approvals - Communicated difficult concepts; converting information to compelling business context and advice; influenced and gained alignment across all stakeholders including senior leadership. - Led gap analysis between legacy MT message formats and ISO 20022 XML standards to identify data enrichment needs and support migration strategies - Defined and documented data mapping, message flows, and transformation rules for ISO 20022 PACS.008, PACS.009, and CAMT messages using industry-standard tools and schemas - Supported the migration of SWIFT MT messages to ISO 20022, developing message specifications and transformation logic in collaboration with enterprise architects and middleware teams. - Contributed to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues. - Coached new or less experienced colleagues in Agile practices and ceremony structures and served as a reference point throughout pod maturity process.
- As Senior Business Systems Consultant leading Real Time Rail Project part of PayMod [Payment Modernization Program], closely working with INTRAC, Payments Canada, Commercial Banking and various technology and operation areas in the bank to develop new Payments structure for commercial and retail banking - Delivered Real Time payment structure for commercial clients, includes enhanced monitoring for wires and e-transfers - worked with vendor [ACI] to implement advanced fraud monitoring system - Successfully delivered Interac Instant Program [Regulatory initiative by Payments Canada] which includes Account Based Routing functionality for CIBC commercial, retail and Simplii client - Deliverable include Solution Requirement Package in Agile format, facilitate and lead POD sessions to develop user stories in JIRA for inception and elaboration of the program - Led functional and regression testing efforts for SWIFT message flows across payment platforms, ensuring data integrity, straight-through processing (STP), and regulatory compliance. - Closely work with program senior leadership to raise issues and solutions on Confluence, report weekly statues to program meetings and track project completion from Initiation to closing
- As a Business Consultant in Human Resources Shared Services closely worked with Workday, AON and IBM Technologies to successfully implement FA Compensation System, Financial Advisers across Canada has been manually tracking compensation for securities and banking products sold to clients - Provided analysis of what could be a right fit for organization, part of vendor selection process with senior leadership - Engaged various line of businesses across the bank to develop Business Requirement Documentation, presented business case for funding approvals and developed Solution Requirement Package for complete end to end delivery of new solution that tracks Financial Advisers sales, Reporting capabilities for organization and regulators, with enhanced monitoring - Worked with QA, developed test cases and provided support in resolving variances on HP ALM application
• Successfully delivered GIC Revitalization Enterprise wide program, Developed Targeted offers for Guaranteed Investment Certificates (GICs) for CIBC. Added different legal entities to ensure full CDIC coverage of client deposits i.e. CIBC, CIBC Trust & CIBC Mortgages Inc. • Closely worked with Vendor (CGI) and Business (Consumer Deposits Team) to integrate CORE Wealth 360 platform for registered and non-registered investments, replaced in house system [IPS] with the vendor application. Developed user interface documents, use cases, Print specs, system to system integration documents, to capture Business Requirement Document and Solution Requirement Package • Successfully deliver FX Fraud Monitoring Project as BA lead. Implemented vendor application [Proactive Risk Monitoring system PRM] with CIBC for effective monitoring of all outbound and inbound wire transactions, developed Business requirements with collaboration of different LOB heads and produced solution package • Delivered ASI 14 Replacement Project as a BA Lead for Retail Operations, Migrated data from old system to new IBM application for statement retrieval and emailing functionality for different LOBs in Bank, Developed use cases, user interface documents, system to system integrations and solution requirement package, assisted QA for development of test cases, UAT, SIT testing, provide training material for end users following the SDLC approach • Works with the Senior Management, Managers/QA, VP and Senior Directors to ensure adherence to the Requirements Management Process and that deliverable produced is of the highest quality. • Leads and conducts business analysis activities including: elicits and documents high level requirements and conceptual business and data models sufficiently for the purpose of scoping, sizing, and budget estimating for project initiation and approval, and develops detailed plan of business analysis activity for consolidation into an overall project plan.
Corporate Systems and Enterprise Shared Services
Finance Technology • Track, reconcile, update and compare project financials by performing variance analysis of actual results in contrast to budgeted plan, and make recommendations and/or escalate accordingly • Develop, manage, consolidate control schedules and project resource allocation reports by delivering presentation to directors and project managers • Compile and structure invoices from different vendors, allocate invoices to different transits, work closely with directors to allocate funds into project expenses, base accounts along with keeping track of accruals and re-accruals • Work on SharePoint and MS excel to summarize data for head of department and other directors
• Assisted the director on long term research projects, financial reimbursement, quality assurance of professors by working on program evaluations • Compiling and analyzing data on student enrollment and recruitment • Worked in all areas of business, worked in teams for orientations and event planning • Received special training with the staff of CEPE on good service and conflict resolution