Bucharest, Bucharest, Romania
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Recruitment & Employer Branding Managing full-cycle recruitment for Bucharest and CEE region (internship, entry level to senior roles across multiple departments) Acting as a trusted advisor to hiring managers and peers to align talent acquisition with business needs Coordinated recruitment processes with external agencies and regional stakeholders. Working closely within a regional Talent Acquisition team to drive hiring initiatives. Involved the company’s presence at career fairs and events, including Finance Recruitment Day, Top Employer Job Fair and the CV30 Student’s Workbook (2024) Actively supporting the implementation of Employer Value Proposition (EVP) and local branding initiatives to increase market visibility Onboarding & Internship Program (2021- 2023) Coordinated the end-to-end onboarding journey for new hires, ensuring a smooth transition and high engagement from day one. Delivered the official company presentation to all new employees. Coordination of the Internship Program (2021-2023)
Managed end-to-end recruitment for roles across Procurement, Supply Chain, and Finance, ensuring a strong talent pipeline Played a key role in the Goodyear Bucharest onboarding journey, facilitating a smooth transition for all new hires. Actively contributed to the local implementation of Employer Branding and Diversity & Inclusion (D&I) initiatives to foster an inclusive workplace.. Ensured data accuracy within the ATS.
Managed the recruitment process for a diverse range of entry-level and specialist roles, including Customer Support, IT, Finance, and Procurement. Successfully filled positions across various functions such as Back Office and Reception, adapting the sourcing strategy to each specific department. Acted as the main point of contact for candidates and hiring managers throughout the entire hiring journey.
Assisted the team with the hiring process, from screening CVs and posting ads to coordinating assessments and scheduling interviews. Managed all candidate communications and performed reference checks, ensuring a professional and smooth process for everyone involved. Helped keep HR procedures up to date and provided essential administrative support to the department.
Back-office and support activities for customers using the Orange Switzerland e-Shop: client data transfer, options activation/deactivation, contract activation. Fraud tentative checking, handling complaints received from customers via e-mail. Operating activities in SAP such as package returns, device replacements and creating new orders.
Contacting potential customers and presenting the company’s products and services to maximize sales and meet targets Working closely with the Business Sales Team I worked primarily with the telephone, I managed databases and accounts and focused on generating new business. Up-selling activities and offered support to existing customers.
Supported international projects with Belgian and Swiss partners. Handled revenue assurance, fraud detection, payment processing, and refunds. Provided daily support to Swiss partners via phone and email. From 2008: Joined the Support & Quality team, producing reports, updating procedures, organizing refresh meetings for the team and training new team members, supporting operational excellence.
Main achievements: recruitment procedure