Istanbul, Türkiye
I have 4 years of experience in operations management, inventory management, and people management within Amazon operations. Throughout my career, I have focused on developing creative solutions to manage operational processes efficiently and effectively. With this experience, my goal is to contribute to achieving operational targets and improving processes. As a team-oriented, analytical, and solution-driven professional, I strengthen internal communication within teams and ensure the success of projects. With 2 years of experience in Amazon 3PL operations, I have developed my expertise particularly in inventory management and operations management. I have taken significant responsibility in managing critical processes such as Outbound, Inbound, C-return, V-return, and ICQA. I have a thorough understanding of all Amazon operational processes and continuously develop strategies to make these processes more efficient. I place great importance on employee development to ensure the success of teams. By consistently preparing team members for the next level, I enhance their productivity and contribute to their professional growth. In this process, I keep employee motivation high and play an active role in achieving operational goals. Moving forward in my career, I aim to continue utilizing these skills in a position where I can generate creative solutions and contribute to achieving operational objectives.
Responsible for managing Vendor Flex and Seller Flex operations across Turkey, including coordination with internal stakeholders, performance monitoring, and ensuring operational excellence in line with company standards
As an Operation Lead at Amazon, I am responsible for leading a diverse, fast-paced team of 50 associates, ensuring the seamless execution of daily operational goals while maintaining peak performance in key metrics such as productivity, quality, and time management. Key Responsibilities: • Planning, executing, and continuously improving operational workflows • Managing team performance, supporting individual development, and providing ongoing mentorship • Training newly hired Operation Leads and facilitating their integration into Amazon’s culture and leadership practices • Coaching existing Operation Leads to strengthen their leadership capabilities and team management skills • Establishing and maintaining effective communication and collaboration with cross-functional departments (HR, Quality, Planning, Engineering, etc.) • Leading problem-solving initiatives and process improvement projects to optimize resources and drive efficiency • Ensuring strict adherence to safety and compliance standards across all operations • Monitoring KPIs and delivering regular performance reports to senior management By fostering strong cross-departmental relationships and promoting a high-performance team culture, I contribute to operational excellence and long-term organizational success. I take pride in sharing my leadership vision not only with my team but also by coaching and guiding fellow leaders within the operation.
• Inventory control and Shipping; I control the process of classifying and reporting work orders and transferring work orders to personnel. "I carry out the operation progress in a coordinated manner until the control and delivery of pickshort orders are realized on time" To provide the necessary daily and weekly operational planning and organization, to create and follow the training and development plans of the personnel, to follow and control the operation, to realize the KPI targets and to the senior management. Reporting, controlling Occupational Health and making the team dynamic with security procedures in the field of operation and motivating them with a sense of responsibility, ensuring that customer expectations are met in a timely and appropriate manner is my primary responsibility.